Bill Jacobs BMW - Service Center
Naperville, IL
1,297 Reviews of Bill Jacobs BMW - Service Center
Everyone is incredibly friendly and the environment is comfortable and clean. From the point of the phone call to make an appointment through the execution of the oil change, everyone was very professiona comfortable and clean. From the point of the phone call to make an appointment through the execution of the oil change, everyone was very professional. More
I have been taking my BMWs (335xi & X5) to Bill Jacobs for many years now and have always been impressed by their professional service. Jeff Hulsebus has been my service coordinator for nearly ten years for many years now and have always been impressed by their professional service. Jeff Hulsebus has been my service coordinator for nearly ten years and he always comes through, be it for answering a service question, arranging a loaner car or letting me know in a timely manner when my vehicle is ready. I can't recommend Jeff and Bill Jacobs BMW more highly. More
My service rep, Jeff, was very helpful and informative. He explained all of my options and was extremely focused on my satisfaction. He takes very good care of his customers. He explained all of my options and was extremely focused on my satisfaction. He takes very good care of his customers. More