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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,300 Reviews

1,300 Reviews of Bill Jacobs BMW - Service Center

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January 13, 2025

Sales advisor Donnie at Bill Jacobs dealer was very professional and knowledgeable. Had a great experience More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Donnie
January 13, 2025

My service advisor Donnie was great, very informative and pleasant to work with. He kept me informed to explained everything well and made certain that I was happy with the service. More

by Chee
Recommend Dealer
Yes
Employees Worked With
Donnie
January 13, 2025

Alex Flinn really made an impression of what BMW Service should be. Professional, courteous, and genuine. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 12, 2025

Donnie always provides exceptional service even if an unscheduled event occurs, as was my recent situation. He is very pleasant and professional and has earned my loyalty for his support. More

by Ross
Recommend Dealer
Yes
Employees Worked With
Donnie
January 12, 2025

My advisor Donnie provided highly professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status More

by Shaun
Recommend Dealer
Yes
Employees Worked With
Donnie
January 11, 2025

Donnie was outgoing and reasonable to work with. Very open minded to what the customer has to share. More

by Terry
Recommend Dealer
Yes
Employees Worked With
Donnie
January 11, 2025

I had an excellent experience with this dealership. Most importantly, I’d like to thank my service guy Donnie, for making my experience as smooth as possible. More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Donnie
January 10, 2025

Donnie, my advisor ensured the issue was properly diagnosed and he was very communicative throughout my service visit. I really appreciate the time and effort. More

by Chin
Recommend Dealer
Yes
Employees Worked With
Donnie.K
January 10, 2025

Great experience from the service department. Donnie, my advisor kept me updated on the progress of my car and the recommended services. More

by Lars
Recommend Dealer
Yes
Employees Worked With
Donnie
January 09, 2025

Serviced my car for the first time. No pushy sales tactics and the price was fair. Alex Flinn did a good job. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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