Bill Jacobs BMW - Service Center

Abs light on Recently I purchased dodge Challenger from Bill Jacobs BMW. On a day when I pick up the car the ABS light was on I turned around and and go back talk Recently I purchased dodge Challenger from Bill Jacobs BMW. On a day when I pick up the car the ABS light was on I turned around and and go back talk to Bill Earnest about it he offer they will fix that so next day I brought the car back and like Bill says they did fix it quick that was on Friday so I got the loaner for the weekend I really appreciate it, the service was really good I'm really happy with them I would highly recommend that dealership especially Bill Earnest really good guy.Thank you Artur. More

FANTASTIC CUSTOMER SERVICE FROM ALL! Enjoyable experience from every. Very patient and thorough! We felt very welcomed! Joshua and Anna stayed till almost 9:30 pm so we could have 2 FULL Enjoyable experience from every. Very patient and thorough! We felt very welcomed! Joshua and Anna stayed till almost 9:30 pm so we could have 2 FULL DAYS TO PLAY with our new toy! P.s. WE ARE CRUISING IN STYLE TODAY!!!! 😊😊 More

7th car in a row Can’t say enough about the team at BIll Jacobs. They make the car buying experience a pleasure. Bill Earnest knew I was looking switch from a sedan to Can’t say enough about the team at BIll Jacobs. They make the car buying experience a pleasure. Bill Earnest knew I was looking switch from a sedan to an SUV, so he made sure a loaner was available to me so I could get a long term view. Once the decision was made a few quick emails solidified the features and deal. Car was ordered promptly. It was a factory order. A few weeks later car was on site. Spent some time with the “Genius” to learn what was new, then finance to sign some paperwork, shook Bill’s hand goodbye and I was on my way in my sweet new X5. More

Best service experience World class service as always ,Deanna takes care of all our family cars and makes sure to address all our concerns ,I world recommend her and Billjac World class service as always ,Deanna takes care of all our family cars and makes sure to address all our concerns ,I world recommend her and Billjacobs to all our family and friends. More

Comprehensive and thorough John explained everything thoroughly and answered all of my questions and inquiries to my satisfaction. John exhibit confidence and knowledge in the John explained everything thoroughly and answered all of my questions and inquiries to my satisfaction. John exhibit confidence and knowledge in the BMW service products More

Great Service as expected! I had my M4 service last week and as expected great service from Alex Flinn, Joe who gives me a walkthrough underneath my car and his tech team, who t I had my M4 service last week and as expected great service from Alex Flinn, Joe who gives me a walkthrough underneath my car and his tech team, who took my car a good care. So far so good, no issues. car running great. Very please with the service. Thanks! More

Top Notch service with Alex Flinn I went to the dealership to get an estimates for my BMW M4 required service. The staff were friendly and referred me to Alex Flinn. Alex was so fr I went to the dealership to get an estimates for my BMW M4 required service. The staff were friendly and referred me to Alex Flinn. Alex was so friendly, honest, knowledgeable and even explained to me the services my car needs where no one else can explain to me via their 800 number when I called. This is the first time i recieve a good advice from a service advisor. Great experience and easy scheduling. I would never look for other dealership, this is the dealership!!! Highly recommended. Looking to get more positive experience to this dealership while enjoying my car. Thanks again! More

Don Pawlik my advisor at Bill Jacobs Don Pawlik had always been professional, thorough in his explanation of my options and exactly how much I will be charged for the required service. Don Pawlik had always been professional, thorough in his explanation of my options and exactly how much I will be charged for the required service. Don is attentive to my concerns and answers all my questions...to sum up... I feel fortunate that Don is my advisor I am confident when I leave that everything will-or has been taken care of! More

The best car I've owned. The best service I've experienced. I love my BMW. After 6 years/41k miles, it performs like brand new. The service department is great. My service advisor, Don Pawlik, is amazing. I I love my BMW. After 6 years/41k miles, it performs like brand new. The service department is great. My service advisor, Don Pawlik, is amazing. It's great dealing with the same person with each visit. I go twice a year to have them swap between winter wheels/tires and summer wheels/tires, plus whatever maintenance is due. He knows me. He knows my car. I trust him. I've had bad experiences at other dealers, doing poor work and making poor service recommendations. Admittedly, the car and service cost more, but I trust their service department to do exactly what is needed and nothing more to keep my car performing properly, even oil changes. I always get a loaner, so the service visits are convenient. Scheduling appointments is easy online. More

Don Pawlik one of the best I took my 2011 X3 to Bill Jacobs BMW for a waterpump issue, and tie rod issue. At both times I was working with Don Pawlik and he is very responsive a I took my 2011 X3 to Bill Jacobs BMW for a waterpump issue, and tie rod issue. At both times I was working with Don Pawlik and he is very responsive and notified me of all the things that I still need done to have my wife's car running again like new. He also contacted the extended warranty for me to get it fixed up. He is super nice, and very knowledgeable when it comes to his job. Thanks for the great experience Don. More