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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,145 Reviews

1,145 Reviews of Bill Jacobs BMW - Service Center

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September 22, 2020

I met with Nic, the BMW genius to review a few questions I had...I am so glad I did! He answered all my questions and even tweaked my stereo settings to get the best sound out of it. He’s the best:) More

by KB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nic Corerllini
August 27, 2020

Mohammad Elkhatib, Rob Trax and Mike Alder were extremely professional and they were the only team members that gave us the comfort level that we were looking for that allowed us to complete the purchase. More

by Fmalaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Elkhatib
July 23, 2020

Fast and excellent service On time service and well taken care of. They sanitized the car for customers safety. Great Job. Highly recommended. Thanks Alex and to your team. More

by Acrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
July 14, 2020

Great experience! Russ got the job done. i would definitely recommend to family and freinds. no pressure and explain everything.x 6 greatful. thx russ More

by laginagivens
Recommend Dealer
Yes
Employees Worked With
russ
May 12, 2020

Amazing experience I have purchased 7 BMW’s at Bill Jacobs over the years ..... all from Bill Earnest. As always the whole team was professional as usual... More

by Novidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Dan, Mike.....
April 27, 2020

service Thank you Mike A at Bill Jacobs BMW for the 5 star service. You and your team are a pleasure to work with, you are always knowledgeable and polite. Th More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A.
January 28, 2020

Alex exceeded my expectation! I was in a meeting all day and never get a chance to answer Alex's call. But he patiently left a message to give updates to what they're doing to my M More

by Acrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 02, 2020

Amazing Service Thanks to Jacob Murrar my services were taken care of efficiently and promptly with the best customer care. Highly recommend, won't go anywhere else! More

by Shadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
December 26, 2019

John in service is always very helpful and easy to work with and always makes sure all of my service needs are met and handled properly More

by jnl21
Recommend Dealer
Yes
Employees Worked With
John Stout
November 22, 2019

Great Service Center Dean in the service center is the BEST! He provides great honest advice and service with a smile! We worked with him when he was at the Bill Jacobs More

by AKQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
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