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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,145 Reviews

1,145 Reviews of Bill Jacobs BMW - Service Center

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December 23, 2020

Bill Jacobs BMW is a well ran dealership. Fair pricing, full disclosure, great staff. My Salesman David Reynoso was fantastic to work with. He is very knowledgable and listened to my needs and concerns. I' More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
December 21, 2020

Thank you Mike A. for taking good care of my car. I know the job will always be done correctly when you’re on the job. More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
December 10, 2020

We just bought our 4 BMW from Bil Jacob's The driving We just bought our 4 BMW from Bil Jacob's The driving force was the custom service that both me and my wife received from Mike Collins in the servic More

by Hgenone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
December 01, 2020

Outstanding service from the Mike Collins and the shop foreman. The quality of work was very good and done in a timely manner. I was treated fantastic. More

by Hgenone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
November 28, 2020

I began working with Harry Gianos at Bill Jacobs BMW before the 2021 M440i was even available. Harry was diligent in sending me updates on when the car officially went into production phase, when the d More

by rebeccawinkler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
November 24, 2020

Thank you Mike A for the excellent service. Your knowledge and expertise always makes each service appointment easy. Thanks again for all your help Mike. More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
November 22, 2020

Bill Jacobs BMW of Naperville were very professional and courteous to work with. My wife and I had the pleasure of dealing with Russ Millard through the whole ordering process. He kept us updated, answered More

by Andreesenjla62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
November 21, 2020

Thank you to Mike A and the entire Bill Jacob's team, great attention to detail when my vehicle is in for service, will recommend to all my friends to go to Bill Jacob's for service. More

by Bingogeri777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
November 17, 2020

You don’t need to shop around , word of mouth is the best advertisement! Beautiful Show room , shop around your favorite cars , don’t be afraid to ask stupid questions. More

by Connie Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandora
October 04, 2020

Harry Gianos was the best salesman I've had and I've bought 6 BMW's since 1985. Bill Jacobs dealership was excellent during my purchase and some repairs on the vehicle after purchase. Thank you and BRA More

by Kimberly Imbrogno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos, Mike in service
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