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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,276 Reviews
Call Service Center (630) 718-2860

1,276 Reviews of Bill Jacobs BMW - Service Center

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August 29, 2022

Thank you Mike Alwin for getting me without an appointment and getting my car taken care of before my long road-trip. More

by lnewberry23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Sep 01, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2022

Thank you to Mike A for getting me in last minute with a tire concern, Mike was quick to help me get in and out with my car fixed. More

by lnewberry23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Sep 01, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2022

Great service ! Steven Erazo was very helpful and polite. He explained everything my car needed . More

by inoyatovzarifjon88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 31, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steven here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2022

The best dealership that I've been to. Service department is very professional and I would recommend this dealership. Steven Erazo was very helpful. More

by ruslanrotaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 31, 2022 -

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about Bill Jacobs BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2022

Steven Erazo was a pleasure to work with. He kept me informed on everything my car needed done. More

by mustafaanwar080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 31, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steven here at Bill Jacobs BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2022

Service department was very helpful and courteous. Steven Erazo did a great job explaining the issues to me. Excellent service. More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 31, 2022 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

August 28, 2022

Steven Erazo provided great customer service. I will be returning and would recommend this dealership. More

by keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 31, 2022 -

Bill Jacobs BMW responded

Hi Keith, thank you for your kind review; we are happy to pass along your comments to Steven here at Bill Jacobs BMW! If you're ever in need of more help, please let us know! Take care!

August 27, 2022

I appreciate the quick service. Jacob Murrar came out and took care of my car as soon as I pulled into the drive. More

by Bilalk1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Aug 30, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

August 27, 2022

Excellent customer service I received when fixing my car. Thank you Jacob Murrar for always giving me top notch service. Outstanding service as always. Customer for life. Will be back soon and get my car det More

by Mohk87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Aug 30, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 27, 2022

I usually don’t make reviews but my sales advisor Jacob Murrar definitely deserves a 5 star review. Great customer service and made me feel very welcome. More

by Faqrabawi44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Aug 30, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!

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