Bill Jacobs BMW - Service Center

Alex Flinn was able to work out a really good deal for a repair I needed. BMW’s are expensive, but it’s nice to get help from my service rep. repair I needed. BMW’s are expensive, but it’s nice to get help from my service rep. More

Brendon Chervinko was awesome! Didn’t try and upsell me on things I didn’t really need at this time. Only asked me about services that were coming due and didn’t pressure me or try Didn’t try and upsell me on things I didn’t really need at this time. Only asked me about services that were coming due and didn’t pressure me or try to “sell” me to get them. And so I bought those services! He is a rockstar and BMW I lucky to have him! More

I wanted to let everyone know how good Alex Flinn is. I’ve worked with him for over five years and trust all the advice that he gives. Thank you Alex. I’ve worked with him for over five years and trust all the advice that he gives. Thank you Alex. More

Alex Flinn was friendly and very helpful during my service visit. I was able to get a courtesy car and a wash during my visit as well. service visit. I was able to get a courtesy car and a wash during my visit as well. More

I have had the best experience working with Donnie Kaegebein. He is very thorough with me regarding my vehicle and he is timely. His customer service is top notch. Thank you for always working with me Kaegebein. He is very thorough with me regarding my vehicle and he is timely. His customer service is top notch. Thank you for always working with me and giving me peace of mind regarding my vehicle. I do a lot of traveling from the east coast back to Chicago, and I always feel safe after knowing work or routine maintenance has been completed through BJ BMW and Donnie. When other people couldn’t help or wouldn’t, he always went above and beyond. You are appreciated and thank you!!! More

The sales and service department are excellent. I have purchased many cars here at Bill Jacobs. The service department is great with Alex Flinn as my service advisor. I recommend this dealer to any I have purchased many cars here at Bill Jacobs. The service department is great with Alex Flinn as my service advisor. I recommend this dealer to anyone with a BMW. More

During my last service visit Alex Flinn did an amazing job. He continues to set the standard of excellent customer service. job. He continues to set the standard of excellent customer service. More

Great experience with Donnie in the service department. I received my car back after repairs the next day. I was updated on the progress of the car the whole time I received my car back after repairs the next day. I was updated on the progress of the car the whole time More

I really appreciate the time and effort Donnie made in getting my vehicle serviced. Everything was handled very professionally. getting my vehicle serviced. Everything was handled very professionally. More

I recommend Alex Flinn as a service advisor. He is honest and has a ton of knowledge. Owning a BMW has been amazing and Bill Jacobs BMW is the best. He is honest and has a ton of knowledge. Owning a BMW has been amazing and Bill Jacobs BMW is the best. More