Back

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,300 Reviews

1,300 Reviews of Bill Jacobs BMW - Service Center

Sort by
April 17, 2025

Alex Flinn always creates that personalized experience. He values his customers and makes a luxury service one of a kind. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 17, 2025

Everything was fantastic. Jeff in service is the best! Everyone was extremely courteous, professional and knowledgeable. I will be bringing my car and my wife’s X5 in anytime More

by T.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
April 16, 2025

Recommending Alex Flinn for your next service. He is very informative and knowledgeable about all BMW’s More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 15, 2025

My BMW is a bit older now and has had all its service done at Bill Jacobs BMW. Service and parts departments have been great to do business with. Alex Flinn was my advisor last visit and did an excellent More

by Bryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 14, 2025

Excellent service with Alex Flinn. Had repairs performed with confidence, and in a timely manner. This is a five star service department. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 11, 2025

This was the absolute best service I have had. Purchased my vehicle elsewhere but brought it to Bill Jacobs for the first time. Alex Flinn my service writer created that BMW experience that I neve More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 10, 2025

Top notch service department. Alex Flinn and the rest of the staff were so nice. I’ll be purchasing another vehicle from this dealership. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 09, 2025

The best experience since purchasing my BMW. Alex Flinn was amazing. Dealership is huge and easy to get to. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 08, 2025

Very easy to set up and schedule a service appt with Alex Flinn. Always get a loaner car and any discounts are much appreciated. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 07, 2025

Alex is a great service advisor. He has tons of knowledge and is very honest. I would recommend him to anyone that owns a BMW. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
1
...