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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,298 Reviews

1,298 Reviews of Bill Jacobs BMW - Service Center

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April 16, 2025

Recommending Alex Flinn for your next service. He is very informative and knowledgeable about all BMW’s More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 15, 2025

My BMW is a bit older now and has had all its service done at Bill Jacobs BMW. Service and parts departments have been great to do business with. Alex Flinn was my advisor last visit and did an excellent More

by Bryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 14, 2025

Excellent service with Alex Flinn. Had repairs performed with confidence, and in a timely manner. This is a five star service department. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 11, 2025

This was the absolute best service I have had. Purchased my vehicle elsewhere but brought it to Bill Jacobs for the first time. Alex Flinn my service writer created that BMW experience that I neve More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 10, 2025

Top notch service department. Alex Flinn and the rest of the staff were so nice. I’ll be purchasing another vehicle from this dealership. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 09, 2025

The best experience since purchasing my BMW. Alex Flinn was amazing. Dealership is huge and easy to get to. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 08, 2025

Very easy to set up and schedule a service appt with Alex Flinn. Always get a loaner car and any discounts are much appreciated. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 07, 2025

Alex is a great service advisor. He has tons of knowledge and is very honest. I would recommend him to anyone that owns a BMW. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 03, 2025

Alex Flinn always has been our service advisor. Throughout the years, he has created the ultimate BMW service experience. More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 02, 2025

I rate 5 stars for Alex Flinn on the level of service he provided. Bill Jacobs BMW has been a staple of what BMW service should be. Always a positive experience. Keep up the great work. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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