Bill Hood Chevrolet - Service Center

Bill was my service advisor and was great. Kept me up to date on the progress of the service of my car. When it was turned over to the extended warranty he assisted in getting my rental and ex Kept me up to date on the progress of the service of my car. When it was turned over to the extended warranty he assisted in getting my rental and explaining the warranty process. Great experience!!! More

Mark Johnson is probably the best service advisor I have ever dealt with. Courteous, extremely customer service oriented and excellent communicator. The service dept is spotless clean and I wouldn't trust a ever dealt with. Courteous, extremely customer service oriented and excellent communicator. The service dept is spotless clean and I wouldn't trust any other dealership to work on my vehicles. More

The dealership is an excellent place to buy a vehicle. The service department is excellent. The service department is excellent. More

Great service. Everything on time and ready as promised. I will use Bill Hood again soon. MT Everything on time and ready as promised. I will use Bill Hood again soon. MT More

I'm extremely satisfied with my repair. The staff was very courteous and professional. I highly recommend Bill Hood Chevrolet. The staff was very courteous and professional. I highly recommend Bill Hood Chevrolet. More

Very professional and kind. Efficient and communicative. We were contacted and pricing given as to cost and work to be completed. Efficient and communicative. We were contacted and pricing given as to cost and work to be completed. More

Would not recommend service department unless you want to make several visits for same issue. make several visits for same issue. More

Great service and awesome associates. Never had a bad experience ever. Always accommodating and treats you with respect Never had a bad experience ever. Always accommodating and treats you with respect More

Scheduled an appointment brought in and while waiting the service center worked in some other vehicles while I waited on my service. All is fine. Okay a few days later I had my engine light come on and messa service center worked in some other vehicles while I waited on my service. All is fine. Okay a few days later I had my engine light come on and message told me to take to dealer immediately, so I called and went straight to dealer. They refused to work me in and told me I would have to leave it for a few days. I said okay I need a courtesy vehicle they said they didn’t have any, which the sale sticker, which is still in my truck, stated 100000 mile power train warranty with a courtesy vehicle. This is my only way of going therefore I had to leave with my truck. I’m extremely disappointed, I bring my truck to the dealer to get serviced and pay extremely higher price for it. I guess as long as they can make sales of vehicles and sales on the services at their convenience is all that matters to them. I felt disrespected and unappreciated, also they didn’t honor the agreement they sold me. I don’t know if I will ever do business with them again and definitely not recommend anyone to go there. More

Good service. Vehicle was ready on time. Jessica Torres was helpful in directing me on who needed to assist me, called me back with the information in a timely m Vehicle was ready on time. Jessica Torres was helpful in directing me on who needed to assist me, called me back with the information in a timely matter. My rep Austyn Stevens was on the ball More