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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
531 Reviews

531 Reviews of Bill Hood Chevrolet - Service Center

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August 24, 2023

dealership service experience was good. I recommend it. Service department was excellent . I will return for my next service More

by pcmarina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

I have no idea who Brad Pitt is or Mark Dufour. I have never met either of them. Mark Johnson greeted me upon arriving at the service department. He Checked me in and sent the vehicle to the back t More

by EDDIE.GANUCHEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
August 22, 2023

I always receive great customer service from the service department. Professional and care about my needs to keep me safe on the road. More

by colleenbolling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service department. Wonderful customer service.
August 21, 2023

Mason is my salesman and he’s fantastic! Very kind, professional and trustworthy! I’m happy I purchased the extended warranty on my 2015 corvette because I have picked up nails in 2 differen More

by lisalee0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason
August 20, 2023

Wonderful experience. Salesman Toby very kind and patient with us. Very professional. . Had some obstacles getting title for trade in but worked with us. Would recom More

by sandrakreuter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Toby Bryant
August 19, 2023

Nice to work with. Friendly and helpful. Would recommend this dealer to any One who asks. More

by TTIMOTHY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Pitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

Truck was still having issues shortly after departing, but Mark made sure to stay on top of it until it was fixed. More

by spjr335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
August 18, 2023

Uses appointment schedule format and keeps to scheduled time. Very knowledgeable, professional, courteous. and efficient. Returns vehicle cleaned and serviced as requested and approved by owner. Have been More

by SWAB43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Knight-service
August 17, 2023

I bought a new car from here and it’s been there 2 times already and it’s still not fixed. I will not be recommending this dealership to anyone. More

by sandramagee3393
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Brown
August 16, 2023

Excellent customer service and communication! Advisor was thorough in his explanation of diagnosis and services. More

by EJYANCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, service advisor
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