Bill Hood Chevrolet - Service Center

I went to the dealership to get my brakes changed because another shop told me I needed them done. Turns out my service rep I was good for a few thousand miles and didn’t take the opportunity to take advanta another shop told me I needed them done. Turns out my service rep I was good for a few thousand miles and didn’t take the opportunity to take advantage of me. Mark was great ! More

Good service, competent mechanics, friendly employees, nice car wash, appointments on my schedule, kept informed regarding my preventative maintenance schedule. nice car wash, appointments on my schedule, kept informed regarding my preventative maintenance schedule. More

They were very nice and got the job done! Thank you so very very much! Thank you so very very much! More

Very professional and friendly personal. Will be going back for service work on my truck Will be going back for service work on my truck More

My salesperson, Andrew Reeves was great. I would purchase another vehicle from him. He is knowledgeable and addressed all of my questions and concerns. He came in on his day off to make this I would purchase another vehicle from him. He is knowledgeable and addressed all of my questions and concerns. He came in on his day off to make this transaction. 5 1/2 hours to purchase a truck that I already selected the afternoon before. Much too long. There did not seem to be a sense of urgency within the dealership. Tire pressure was at 39psi in 3 tires and 40 psi in one. No one could adjust. Was told I had to bring it back. I work and don't have a lot of time to do that. $50,000+ sale and no one can adjust tire pressure. Really? I got the feeling that I was no longer important after I signed on the dotted line that afternoon. That also tells me the truck was not inspected before I took it. If you are going to sell cars on Saturday, there should be someone who can service them and address minor issues there as well. The following day, Bill in service seemed concerned and reassured me that any service would be addressed efficiently in the future. 4-5 salespersons hanging out in the foyer. Intimidating to customers. BYT this is the 2nd vehicle I bought from this dealership. More

Service was awesome and beyond my expectations. Very friendly and knowledgeable. Best service I experienced at a dealership. Very friendly and knowledgeable. Best service I experienced at a dealership. More

Bill was a great consultant, and they were able to get my vehicle diagnosed and fixed the same day. However, in the past when I have brought my vehicle in for service, they usually wash the vehicle, check th vehicle diagnosed and fixed the same day. However, in the past when I have brought my vehicle in for service, they usually wash the vehicle, check the fluids, air etc. Not this time, and they did not even reset my clock after installing a new battery. More

The staff was both helpful and efficient in repairing the tire on my vehicle. I encountered a road hazard, so I did not have an appointment. So grateful! tire on my vehicle. I encountered a road hazard, so I did not have an appointment. So grateful! More

Great service as usual. Bill was very thorough and helpful. Thank you for no unexpected costs. Bill was very thorough and helpful. Thank you for no unexpected costs. More

The young Lady that waited on us was super. You need to give her a raise You need to give her a raise More