Bill Hood Chevrolet - Service Center

Service department I give a 2 out of 5 stars. Extremely long wait time on oil change, had wasted oil under my hood, and oil fingerprints all over the interior of my truck. Extremely long wait time on oil change, had wasted oil under my hood, and oil fingerprints all over the interior of my truck. More

We always have a wonderful experience at Bill Hood Chevrolet. The sales and service teams are very professional. Chevrolet. The sales and service teams are very professional. More

Arrived a little earlier than my appointment, did not have to wait forever and the service were excellent. have to wait forever and the service were excellent. More

They did great didn’t like being charged for diagnosing after I had already told them I had it done ,for them to come back with the same thing and charge me was unreal to me ,but great work after I had already told them I had it done ,for them to come back with the same thing and charge me was unreal to me ,but great work More

I was quoted $75 for an oil change then when I got there it was $95. Not sure how or why that happened. Also that’s not the first thing that’s happened here before. A couple months ago I took my car in for it was $95. Not sure how or why that happened. Also that’s not the first thing that’s happened here before. A couple months ago I took my car in for a noise it was making, instead of even looking they just plugged it in. A week later my compressor went out half way through an 8 hour car ride. Luckily for Chevy of Covington there was a Chevy that I pulled off to and they could fix it. Let’s just say there hasn’t been good experiences here!!! More

Knew what the problem was and had it fixed the same day. Very happy with the whole experience. Very happy with the whole experience. More

Great dealership,, amazing people top to bottom! !! It’s always my first choice for any of my service work. !! It’s always my first choice for any of my service work. More

Everyone was very helpful and polite. The work on my truck was performed in a very timely manner. Thanks! The work on my truck was performed in a very timely manner. Thanks! More

Clean wait area. Like the appointment scheduling. Wish staff were a little more relaxed and pleasant. Missing Julie Like the appointment scheduling. Wish staff were a little more relaxed and pleasant. Missing Julie More

very pleased with all of the service very pleased very pleased very pleased pleased pleased pleased very pleased pleased pleased More