508 Reviews of Bill Hood Chevrolet - Service Center
I was truly amazed how quickly the oil change and maintenance on my car happened. Loved it. maintenance on my car happened. Loved it. More
I went to the dealership to get my brakes changed because another shop told me I needed them done. Turns out my service rep I was good for a few thousand miles and didn’t take the opportunity to take advanta another shop told me I needed them done. Turns out my service rep I was good for a few thousand miles and didn’t take the opportunity to take advantage of me. Mark was great ! More
Good service, competent mechanics, friendly employees, nice car wash, appointments on my schedule, kept informed regarding my preventative maintenance schedule. nice car wash, appointments on my schedule, kept informed regarding my preventative maintenance schedule. More
My salesperson, Andrew Reeves was great. I would purchase another vehicle from him. He is knowledgeable and addressed all of my questions and concerns. He came in on his day off to make this I would purchase another vehicle from him. He is knowledgeable and addressed all of my questions and concerns. He came in on his day off to make this transaction. 5 1/2 hours to purchase a truck that I already selected the afternoon before. Much too long. There did not seem to be a sense of urgency within the dealership. Tire pressure was at 39psi in 3 tires and 40 psi in one. No one could adjust. Was told I had to bring it back. I work and don't have a lot of time to do that. $50,000+ sale and no one can adjust tire pressure. Really? I got the feeling that I was no longer important after I signed on the dotted line that afternoon. That also tells me the truck was not inspected before I took it. If you are going to sell cars on Saturday, there should be someone who can service them and address minor issues there as well. The following day, Bill in service seemed concerned and reassured me that any service would be addressed efficiently in the future. 4-5 salespersons hanging out in the foyer. Intimidating to customers. BYT this is the 2nd vehicle I bought from this dealership. More
Service was awesome and beyond my expectations. Very friendly and knowledgeable. Best service I experienced at a dealership. Very friendly and knowledgeable. Best service I experienced at a dealership. More