Bill Hood Chevrolet - Service Center

Every time I go there for service they take care of me without ever running late. Truck comes back clean as well. without ever running late. Truck comes back clean as well. More

The time it takes to service a car is the longest be encountered. Even with appts the schedule is overbooked and technicians aren’t ready or available. Also don’t like tat you can’t drop in early when i encountered. Even with appts the schedule is overbooked and technicians aren’t ready or available. Also don’t like tat you can’t drop in early when it’s not busy to get your car serviced. Majority of other dealerships allow this More

You couldn't ask for a better team to take care of all your needs!! your needs!! More

Service department I give a 2 out of 5 stars. Extremely long wait time on oil change, had wasted oil under my hood, and oil fingerprints all over the interior of my truck. Extremely long wait time on oil change, had wasted oil under my hood, and oil fingerprints all over the interior of my truck. More

We scheduled an appointment for a couple of things. The day of the appointment, I received a call saying they couldn't complete service and wanted the car for 3-4 days. They also did no research on our The day of the appointment, I received a call saying they couldn't complete service and wanted the car for 3-4 days. They also did no research on our warranty and stated they may have to keep the vehicle for another 1-2 days until they received payment. Maybe do some work and verify what the warranty company does or needs to submit payment?... Won't be coming back for any work. More

We always have a wonderful experience at Bill Hood Chevrolet. The sales and service teams are very professional. Chevrolet. The sales and service teams are very professional. More

Arrived a little earlier than my appointment, did not have to wait forever and the service were excellent. have to wait forever and the service were excellent. More

They did great didn’t like being charged for diagnosing after I had already told them I had it done ,for them to come back with the same thing and charge me was unreal to me ,but great work after I had already told them I had it done ,for them to come back with the same thing and charge me was unreal to me ,but great work More

I was quoted $75 for an oil change then when I got there it was $95. Not sure how or why that happened. Also that’s not the first thing that’s happened here before. A couple months ago I took my car in for it was $95. Not sure how or why that happened. Also that’s not the first thing that’s happened here before. A couple months ago I took my car in for a noise it was making, instead of even looking they just plugged it in. A week later my compressor went out half way through an 8 hour car ride. Luckily for Chevy of Covington there was a Chevy that I pulled off to and they could fix it. Let’s just say there hasn’t been good experiences here!!! More

Knew what the problem was and had it fixed the same day. Very happy with the whole experience. Very happy with the whole experience. More