Bill Hood Chevrolet - Service Center

The experience was amazing the general manager Mark is amazing. The used car manager, Brad Pitt is top-notch professional. In the sales representative, Mason went above and beyond as well. amazing. The used car manager, Brad Pitt is top-notch professional. In the sales representative, Mason went above and beyond as well. More

Never fixed my engine light. it was still on the next day.I left my car for 3 days for nothing. found new location for my vehicles services it was still on the next day.I left my car for 3 days for nothing. found new location for my vehicles services More

They did not vacuum my car out and I'm not sure if they even washed it. even washed it. More

Scheduling issues caused by certain techs can only perform certain tasks requiring need to leave car all day for alignment, after verifying needs alignment, when we asked for alignment when scheduling perform certain tasks requiring need to leave car all day for alignment, after verifying needs alignment, when we asked for alignment when scheduling oil change and service when making appointment. More

Very honest and dependable. Scheduling process is simple and I like that they call the day before to confirm. Scheduling process is simple and I like that they call the day before to confirm. More

Mr Bill is fantastic. He is super patient with all my questions and help me with my car appointments and explained very well how the repairs will be done and the costs. He is super patient with all my questions and help me with my car appointments and explained very well how the repairs will be done and the costs. He is very important on taking my decisions when I bring my car for service. I highly appreciate him. More

Great service very fast. Had a loaner same day. No problems I recccomend them to anyone Had a loaner same day. No problems I recccomend them to anyone More

Overall it was a good experience. My only hesitation in giving 5 stars is that when they vacuumed my car they only did the front of the car. I went into ask and that was policy. This My only hesitation in giving 5 stars is that when they vacuumed my car they only did the front of the car. I went into ask and that was policy. This is very strange policy. I don't understand it. But they did vacuum the back of my car when I asked so the service was good. More

Friendly, great communication, and fast service. Nice to have a convenient Chevrolet location to count on Nice to have a convenient Chevrolet location to count on More

very friendly staff, communication with me about my car as they worked on getting the issue fixed as they worked on getting the issue fixed More