Bill Hood Chevrolet - Service Center

Great experience. I would recommend this dealership and their employees to anyone needing service on a chevy vehicle. I would recommend this dealership and their employees to anyone needing service on a chevy vehicle. More

Larry is a good person but there is way too much work on these people and therefore service is not good. Parts are always on back order and we had a rental for months. Engine and turbo problems on a truck w these people and therefore service is not good. Parts are always on back order and we had a rental for months. Engine and turbo problems on a truck with less than 30,000 miles. Overall we will not be buying from there again. We had to trade it in for a different brand truck because it was a very unreliable truck with poor service. More

Provided prompt service while I waited for my oil change. Employees were informative and friendly. Employees were informative and friendly. More

dealer offered courtesy vacuuming & cleaning of inside of vehicle was not provided as offered by Bill Hood vehicle was not provided as offered by Bill Hood More

Professional and friendly, the dealership looks cool, Mark, Bill, Larry in service, very helpful. Henry was very easy to work with. Tom and Rogers are always great to talk with Mark, Bill, Larry in service, very helpful. Henry was very easy to work with. Tom and Rogers are always great to talk with More

We keep returning from New Orleans because of the supportive service by Mark J. (Service Advisor). He has always very readily provided a ‘can-do’ ‘customer experience in a caring and efficient manner supportive service by Mark J. (Service Advisor). He has always very readily provided a ‘can-do’ ‘customer experience in a caring and efficient manner. More

Easy to work with. Excellent Service Dept, and very friendy. The Service Dept always goes above and beyond to resolve any issue. Excellent Service Dept, and very friendy. The Service Dept always goes above and beyond to resolve any issue. More

Please see other survey I just completed. The staff was fabulous. I do have a safety concern about vehicle we just purchased. The Crome on the dashboard reflects a thick silver shadow on the The staff was fabulous. I do have a safety concern about vehicle we just purchased. The Crome on the dashboard reflects a thick silver shadow on the driver side mirror when the sun hits it, making the mirror difficult to see from. We showed it to someone in the service dept. and they saw what we were talking about but basically just said it was the first time anyone had complained about it. We need some help to remedy this safety issue. More

Quick responses and quick service from Mark. He was very kind and helped me expeditiously to get my vehicle serviced. Thank you! He was very kind and helped me expeditiously to get my vehicle serviced. Thank you! More

I had my recall repaired in less than an hour. Polite staff. Clean waiting area. Polite staff. Clean waiting area. More