Bill Harris Dealerships
Ashland, OH
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129 Reviews of Bill Harris Dealerships
Wonderful dealership and personnel. Great experience purchasing and servicing our vehicles. Matt Dilgard is a wonderful salesperson to work with and Rachael Yates did the best job of fi Great experience purchasing and servicing our vehicles. Matt Dilgard is a wonderful salesperson to work with and Rachael Yates did the best job of financing and paperwork. More
Cody, Mariah and Nate were all a pleasure to work with. I had never purchased a vehicle from a dealer out of state. They mad the process as painless as possible. I would Highly Recommend this crew. Excelle I had never purchased a vehicle from a dealer out of state. They mad the process as painless as possible. I would Highly Recommend this crew. Excellent More
Great experience at Bill Harris CDJR. Drove over hour to work with them! Highly recommend. Honest, fair, and were able to answer all my questions. Will definitely be back in the future! Drove over hour to work with them! Highly recommend. Honest, fair, and were able to answer all my questions. Will definitely be back in the future! More
I need to get into another vehicle quickly. I was impressed with the team at Bill Harris CDJR. They gave me excellent customer service and everyone there was interested in meeting my needs. Go I was impressed with the team at Bill Harris CDJR. They gave me excellent customer service and everyone there was interested in meeting my needs. Go see for yourself and ask for Jacob! More
Bill Harris Dodge, Ashland Ohio. Bait and switch or just liars? Called Friday about Ram 1500 advertised online for a good price. Confirmed they had it so I would come down the nex Bait and switch or just liars? Called Friday about Ram 1500 advertised online for a good price. Confirmed they had it so I would come down the next day to see it, Saturday morning. I was 1 hour's drive away. Saturday morning, I call on the way but salesman was busy. I said I would be there at 11:30am. Get there and salesman was still busy so another salesperson says she will handle it. She looks for keys for test drive, comes back and says the truck was sold last night, Friday night. She asks if I would be interested in anything else. I said NO and that I only wanted to look at the truck they showed online and had promised was there when I called the day before. I get ready to leave and she goes and gets the manager. He says "we sold that last night to a new dealership we are opening in another location. I can have them get it ready and you could go see it on Tuesday." I said "What??? No I'm not going to do that." He said hang on and came back later saying that they could have it ready to test drive in a half hour at the other location. I decided to leave. I felt like I had been played. They wanted to act like the truck was gone and push me into another truck at most likely a higher price. Then when I said I only wanted to look at that specific truck, it magically was going to be available even though it had been sold. Recap: I drive an hour to get there. She told me "sorry, it sold last night." Then the manager says he could have it ready to look at in a half hour. I don't purchase vehicles every year but I know it's not supposed to go like this. More
Excellent Customer Service, assisting with a concern on my newly purchased vehicle. Excellent communication and allowing me to determine how I would like to proceed. No pressure and Neil made sure I unders my newly purchased vehicle. Excellent communication and allowing me to determine how I would like to proceed. No pressure and Neil made sure I understood what my options were and was up front of the price of the fix. I appreciated his assistance! More
Jason Hendrix, Parts Manager for the Bill Harris Chrysler Dodge Jeep facility, located at: 2100 S Baney Rd, Ashland, OH 44805 did a fantastic job of locating a matching used wheel and Kumho tire for my 2018 Dodge Jeep facility, located at: 2100 S Baney Rd, Ashland, OH 44805 did a fantastic job of locating a matching used wheel and Kumho tire for my 2018 Chrysler Pacifica Touring Plus van. The used wheel was in near perfect condition and the Service team had the Kumho tire and wheel mounted and balanced within a couple of days of those parts arriving at the dealership. Jason did a great job finding a wheel within a couple of days that had been a challenge for a period of time prior to his involvement. He was also able to obtain the Kumho tire within a day too and had both the wheel and tire arriving the same day of each other. His attention to detail was spectacular and I couldn't be happier with his performance. More
As a returning customer x2, we came back to get my son out of his Jeep Wrangler into a RAM truck. Unfortunately this time was a very bad experience. Not only did they try to take advantage of a young adul out of his Jeep Wrangler into a RAM truck. Unfortunately this time was a very bad experience. Not only did they try to take advantage of a young adult by extremely low balling his trade, they also wouldn't honor any rebates or the employees price due to the truck being a "night edition". After speaking to and emailing the manager, George Hitchcock, and deciding to go to a different dealer for the same exact "night edition" truck, he emailed... "I would imagine something isn't adding up if that dealer said they would honor supplier on Night editions but I'm sure you'll find that out once you get into dealing with them." However the dealer Yark Auto DID in fact honor the rebates and employee price and gave my son $5000 more for his jeep than Bill Harris offered him. I will NOT be returning to this dealership or recommend it to anyone ever again. More
I've been going to Bill Harris Chevrolet for quite a few years now could not ask for a better group of people to deal with. Very friendly and very professional always a pleasure. years now could not ask for a better group of people to deal with. Very friendly and very professional always a pleasure. More