Bill Gaddis Chrysler-Dodge-Jeep-Ram
Muncie, IN
Filter Reviews by Keyword
By Type
Showing 253 reviews
Awesome Customer Service! I always make sure to schedule my appointment. wThat ay they can take great care everytime and know I'm coming in. They always have me done in a reas I always make sure to schedule my appointment. wThat ay they can take great care everytime and know I'm coming in. They always have me done in a reasonable time. All fluids filled, tires rotated, and oil change done with in 30 minutes in a Ram 2500 diesel. Thanks always for great service! More
Fantastic! They men in the service department are super! They are very helpful and always willing to go the extra mile for you. I live in New Castle but drive They men in the service department are super! They are very helpful and always willing to go the extra mile for you. I live in New Castle but drive to Muncie because of their service! More
Jordan Volz did a great job!! Great customer service. Would recommend this dealership to friends. Jordan made purchase easy. I was able to test drive the truck and the whole proces Great customer service. Would recommend this dealership to friends. Jordan made purchase easy. I was able to test drive the truck and the whole process was a good experience for my first time purchase of a vehicle. More
2017 Jeep Wrangler Unlimited Sahara They are a friendly dealer with straight forward sales people. I was able to complete my trade-in and new vehicle purchase in a very timely manner, to They are a friendly dealer with straight forward sales people. I was able to complete my trade-in and new vehicle purchase in a very timely manner, totally to my satisfaction. More
Very professional Repair department are very helpful. Repairs are done in a timely manner. Will answer any question you may have. Would highly recommend their service d Repair department are very helpful. Repairs are done in a timely manner. Will answer any question you may have. Would highly recommend their service dept. More
Service on a new Van that had a problem from the beginning. My new Pacifica had a noise in the rear when hitting a bump, The service dept. found a tow linkage had come loose from the right rear suspension an My new Pacifica had a noise in the rear when hitting a bump, The service dept. found a tow linkage had come loose from the right rear suspension and the Van had to line up the wheels as it pulled to the left all the time; They corrected the problem with no hesitation, Good service. More
Great sales experience Our salesman, Jordan Volz, was excellent throughout the whole leasing process. He was patient with our indecision, never pushy, and extremely responsi Our salesman, Jordan Volz, was excellent throughout the whole leasing process. He was patient with our indecision, never pushy, and extremely responsive. I felt we received a great deal on our new vehicle. Although disappointed that our new vehicle required repairs within 48 hours of purchase, both Jordan and the service department were extremely friendly and helpful to assist. I would definitely recommend Gaddis to friends and family looking for a friendly and fair car buying experience. More
Exceptional This was an exceptionally easy process compared to previous car buying experiences where it took a half day to complete. The dealership and sales per This was an exceptionally easy process compared to previous car buying experiences where it took a half day to complete. The dealership and sales person were respectful of my time. Gaddis Associates were exceptionally friendly and helpful. More
Required engine check up and oil change Jeep Commander had to have extensive repairs which included new gasket and new starter. While this was being done we opted to have a tune-up this was Jeep Commander had to have extensive repairs which included new gasket and new starter. While this was being done we opted to have a tune-up this was accomplished in a reasonable amount of time and at a reasonable expense. More
Above and beyond service I drive a hotshot truck and broke down on the side of the interstate called this dealership and they recommended a tow service got towed to the dealer I drive a hotshot truck and broke down on the side of the interstate called this dealership and they recommended a tow service got towed to the dealership and they got me right in and had the problem diagnosed parts ordered in less than an hour. It was almost closing time they made sure my wife and I got to a motel and and a way back the next morning. This was more than expected. Everyone was very friendly More