Bill Gaddis Chrysler-Dodge-Jeep-Ram
Muncie, IN
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Purchased what we thought was going to be a nice family suv 3 weeks ago. Two days after purchase we noticed the inner tires were balding due to alignment issues. Was told it didn’t fall under our 90 day wa suv 3 weeks ago. Two days after purchase we noticed the inner tires were balding due to alignment issues. Was told it didn’t fall under our 90 day warranty after a week wait with no response. After taking it to the shop, we found out that all 4 struts are bad also. After 3 weeks of purchase and 3k+ in shop fees, there’s nothing they can do about it. Didn’t expect the full bill to be paid, but wouldn’t work with anything. With interest rates increasing you’d think they’d want great service for more recommendations.There’s definitely better dealerships out there that actually care about their customers, and the longevity of their business. More
We had a situation that doesn’t occur to often…trading in 2 vehicles for one. Everyone kicked in to assist our newbie salesman Kai-man so it went smoothly. We appreciate the patience 2 vehicles for one. Everyone kicked in to assist our newbie salesman Kai-man so it went smoothly. We appreciate the patience More
Excellent service personnel and great truck service on my RAM. The service techs are very meticulous from what I can tell about my oil change and fluid top-off. RAM. The service techs are very meticulous from what I can tell about my oil change and fluid top-off. More
Oil and filter change; Tire rotation. Check car out for a long trip. Service was on time and quick. I guess everything was found to be okay for the trip; I had a little trouble readin Check car out for a long trip. Service was on time and quick. I guess everything was found to be okay for the trip; I had a little trouble reading the comments on the service report. More
Always excellent, I appreciate the personal care, friendly staf & full service teamwork that I depend on every tine. friendly staf & full service teamwork that I depend on every tine. More
I have had an exceptional experience with Gaddis Chrysler. They have done body, mechanical, and electrical work for me and they have always treated me well. I will be visiting them when I need a ne Chrysler. They have done body, mechanical, and electrical work for me and they have always treated me well. I will be visiting them when I need a new car. More