Bill Gaddis Chrysler-Dodge-Jeep-Ram

Jeep Grand Cherokee Wheel Bearing Replacement Repair was scheduled for a Tuesday. However, due to personal scheduling issues, dropped vehicle off at Gaddis the preceding Sunday evening after hour Repair was scheduled for a Tuesday. However, due to personal scheduling issues, dropped vehicle off at Gaddis the preceding Sunday evening after hours & uses the key drop box. Because vehicle was there early, Service dept was able to evaluate issue early (Mon afternoon) & repair wheel bearing first thing Tuesday morning. Excellent customer service & communications. Kudos to Cole Decker. Definitely recommend Gaddis for repairs. Thank you. More

Helpful, friendly, I gave five stars because I’ve had recent experience with Gaddis and every time I’ve ever been in whether it’s sales, service, or parts they are top- I gave five stars because I’ve had recent experience with Gaddis and every time I’ve ever been in whether it’s sales, service, or parts they are top-notch people, very caring and helpful. I will recommend them hands down over anybody else.. Steve Gaddis was awesome to deal with. I’ll Definitely be back. Thank you More

Service Expertise I was visiting Muncie IN when my Seibring would not shift out of reverse. I had it towed to Gaddis Chrysler to diagnose and service the problem. Col I was visiting Muncie IN when my Seibring would not shift out of reverse. I had it towed to Gaddis Chrysler to diagnose and service the problem. Cole, at the service desk, was very kind and accommodating, even suggesting I catch lunch while he worked my car into the service line up. When I returned, Cole gave me the welcome news that the car just needed one part and that it would arrive from the distribution point by 4am the next morning. He had worked it into the service schedule, and I could pick up the car before noon. The servicing happened just as promised. Cole and Gaddis Chrysler made it possible for me to visit with my 95 year old mother and return home 250 miles problem free. What a great crew! More

Hood Replacement The paint on the Aluminum hood started bubbling up like it was rusting and Chrysler was correcting this problem without a recall. The body shop did a The paint on the Aluminum hood started bubbling up like it was rusting and Chrysler was correcting this problem without a recall. The body shop did a great job of matching the color and installing it on my van More

Very friendly and helpful. Salesman was helpful and friendly. Took time to answer all of our questions. Would recommend this dealership for new or used cars. Good selection and Salesman was helpful and friendly. Took time to answer all of our questions. Would recommend this dealership for new or used cars. Good selection and fair price. More

Good service over all good little longer wait very nice fix my key farb while I was there thank you! Was glad they fixed that put battery in it over all good little longer wait very nice fix my key farb while I was there thank you! Was glad they fixed that put battery in it More

Jeep service Nice people, clean location. Had to take our 2016 Jeep Wrangler in for service. I was in and out in no time with all the problems solved, thanks to S Nice people, clean location. Had to take our 2016 Jeep Wrangler in for service. I was in and out in no time with all the problems solved, thanks to Steve and his crew!! More

Great job! I went in knowing what I wanted but also knowing what I needed financially. The crew at Gaddis made sure to get exactly both of these request! Could n I went in knowing what I wanted but also knowing what I needed financially. The crew at Gaddis made sure to get exactly both of these request! Could not of asked for a better service, and my sales guy Scott Lundy was great! If I'm ever in the buisness for another new Jeep I will definitely stop here first! Thank you all. More

Poorly handled crap situation They sold us a car, and it broke down literally a half an hour later. They said they would fix it. turned out, the engine was bad, the starter was bad They sold us a car, and it broke down literally a half an hour later. They said they would fix it. turned out, the engine was bad, the starter was bad, the alternator needed replaced among other things. Said they'd call us first thing in the morning. When they didn't call, we went there to see they weren't open (after they were supposed to be), the owner was not in, and we went somewhere else. The owner called us a little over an hour after we called them to say they found an engine at a junkyard that they could use. He was very rude and we ended up buying elsewhere. Would have continued with the sale if he acted like he cared that the car he sold us broke down but no. He decided to treat us like it was our fault. More