Bill Estes Toyota
Indianapolis, IN
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Bob McCormick was a pleasure to work with. I actually did walk in knowing what I wanted as having owned an Prius in the past. I have typically leased in the past and wanted to purchase an used I actually did walk in knowing what I wanted as having owned an Prius in the past. I have typically leased in the past and wanted to purchase an used car. Bob was very helpful and personable. I would recommend Bob to anyone looking for a new or used car. I am very pleased with my purchase. Thank you Bob McCormick! More
Bob McCormick couldn't be nicer to work with! Bob McCormick helped us sort out the pros and cons of purchasing a new vs pre-owned certified Highlander. He was professional and mild-mannered. I w Bob McCormick helped us sort out the pros and cons of purchasing a new vs pre-owned certified Highlander. He was professional and mild-mannered. I would say he had a good sense of humor as we entered into the negotiating stage and offered his services in any way to help us with our final selection. Thank you for a great car-buying experience! More
Takata Airbag Recall Work I live closer to several other Toyota Dealerships. We love the service department at Butler Toyota! They provide the very best service! The work was d I live closer to several other Toyota Dealerships. We love the service department at Butler Toyota! They provide the very best service! The work was done in the time frame they provided. More
Great Experience Bob was great from start to finish! He worked with my wife and I in a timely manner while providing exceptional customer service. I would highly rec Bob was great from start to finish! He worked with my wife and I in a timely manner while providing exceptional customer service. I would highly recommend this dealership to anyone looking for a Toyota. More
Overall 1st Rate Consumer Experience! The TEAM at Butler Toyota rocks, truly! Clarence is great at what he does; Truly a pleasure working with him, knows his stuff and direct, easy-to-u The TEAM at Butler Toyota rocks, truly! Clarence is great at what he does; Truly a pleasure working with him, knows his stuff and direct, easy-to-understand answers. Connected with me in no time at all! Randy in Finance, well, you just feel better after having spent some time with him. Great, great stories, one or two I'll even pass along for entertainment value. Efficient technology made the experience that much better with nearly all digital signature and communications to execute contracts to seal the deal. I have the utmost confidence I'll return (hopefully for years and years) to buy my vehicles from Butler Toyota. Thanks, All! P. S. Thanks to Frank for starting the deal when Clarence was getting his ride outta the mud. P.P.S. I never got the name of the woman working the front desk, but she was extraordinarily pleasant and most of all entertained my excited declarations regarding my purchase. Thanks! P.PP.S. If Butler Toyota wants one MAJOR tip from a client perspective to make my (and nearly all of your clients) overall experience even that much better, I'd be happy to share in this AREA, just give me a call at the number on file. I'm pretty certain Mr. Butler would appreciate gaining the understanding I have (assuming it isn't already being put in place). More
Great Bob was really helpful and spent hours with us. He got the price I wanted for my car and answered my endless list of questions. Love it and so happy. Bob was really helpful and spent hours with us. He got the price I wanted for my car and answered my endless list of questions. Love it and so happy. Thanks again Bob! More
Great experience I look forward to future experiences with this dealership. Was very professional and helpful. I look forward to future experiences with this dealershi I look forward to future experiences with this dealership. Was very professional and helpful. I look forward to future experiences with this dealership. Was very professional and helpful. More
Lots of cars to choose from Bob was a great sales rep, showed me cars I was interested in without pressure. . We test drive a Highlander, he was knowledge on the car. Bob was a great sales rep, showed me cars I was interested in without pressure. . We test drive a Highlander, he was knowledge on the car. More
Best car buying experience we've ever had We had an outstanding experience buying our new Tacoma at Butler Toyota. There was no hard sell pressure, they listened to what we were looking for an We had an outstanding experience buying our new Tacoma at Butler Toyota. There was no hard sell pressure, they listened to what we were looking for and showed us the vehicles that met our needs. They were extremely knowledgeable about their product and answered our questions thoroughly. They offered a competitive price on their truck and gave us a fair value on our trade. We have been buying cars and trucks from various dealers for over 40 years, and I can honestly say this is the first time we have ever said that we will go back there first the next time we are in the market for a new vehicle. More
Great service and knowlegeable personnel. This is my third car which I have bought with Butler Toyota. This time we were searching for a minivan which is reasonably priced with lower mileage This is my third car which I have bought with Butler Toyota. This time we were searching for a minivan which is reasonably priced with lower mileage and in excellent condition. They had an excellent selection and very knowledgeable personnel who were helpful and not pushy. Our options and questions were answered in timely fashion. The facility is most comfortable and the phone courtesy was superb. The communications and helpfulness of Mr. Clarence Scarborough ( Sales associate) were appreciated as he helped us negotiate the process of selecting a vehicle. In addition, the business manager, Tony Case worked with us to make the experience as stress free as possible while explaining options for extended care plans and financing. I would highly recommend the dealership. More