Bill Estes Toyota
Indianapolis, IN
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Josh and Randy are both trusted professionals that are courteous and nice to work with. Leases are very complicated because of all the numbers and it mkaes one wonder what their really paying and if the d courteous and nice to work with. Leases are very complicated because of all the numbers and it mkaes one wonder what their really paying and if the deal is any good. Josh explained my deal and took me through all th enumber sto put my mind at ease. This is my second car in a row I have leased from them. More
Overall, I had a good experience at Butler Toyota. I really enjoyed working with Mike. He was very relaxed, approachable and not pushy. I worked with Todd Berry on the day of the sale. Todd was willing really enjoyed working with Mike. He was very relaxed, approachable and not pushy. I worked with Todd Berry on the day of the sale. Todd was willing to find out answers to questions I had, however he did not seem to be knowledgeable on the entire selling process. I feel I would have had a better experience if I would have worked with Mike during all of my visits to Butler Toyota. More
We were impressed with the care and concern that the sales staff took in showing the features of the car we purchased. It was not a nice day outside, but no problem they made sure we understood how to sales staff took in showing the features of the car we purchased. It was not a nice day outside, but no problem they made sure we understood how to set-up the phone and all other extras the car came with. More
My experience with Todd Berry at Butler Toyota was very positive, he is very knowledgeable and went out of his way to provide us with the vehicle that fit our needs and budget. At any point he was pushy an positive, he is very knowledgeable and went out of his way to provide us with the vehicle that fit our needs and budget. At any point he was pushy and he took the time to show us different models, allowed us to test drive them and then when we figured it out the model we wanted he searched the inventory to get us the best deal they had for the Camry. I am very happy with our purchase experience at Butler Toyota. More
Josh Robinson was great - he's very friendly, low pressure, knowledgeable and diligent. It was hands down the best car buying/leasing experience I've had, and I'd recommend him to any one. The rest pressure, knowledgeable and diligent. It was hands down the best car buying/leasing experience I've had, and I'd recommend him to any one. The rest of the Butler Toyota team is similarly helpful. The atmosphere is pleasant as well. More
This was my first time buying a car, and I was looking for advice but also someone who would work with what I wanted without trying to push me. Not only did Andy Skinner give me numerous options that for advice but also someone who would work with what I wanted without trying to push me. Not only did Andy Skinner give me numerous options that met my requirements for a new car, he helped me find a car that was exactly what I wanted-affordable, reliable, and a lot of fun. More
I needed to purchase a quality used car, Butler Scion/Toyota provided that car and superior customer service. Andy Skinner made sure that the car was clean and the finance department worked with m Scion/Toyota provided that car and superior customer service. Andy Skinner made sure that the car was clean and the finance department worked with me to get a great rate. I have recommended both Mr. Skinner and Butler to two others since my purchase in December. More
The customer service was fantastic. Specifically, it was pouring down rain when I came in to trade in my lease. Mr. Skinner had already pulled in 2 vehicles into the garage area so we could look in a clean pouring down rain when I came in to trade in my lease. Mr. Skinner had already pulled in 2 vehicles into the garage area so we could look in a clean dry area. I was very impressed. My wife and I will definitely be back when this lease is up. And hoping Mr Skinner will be our guy then too! More
I recommend 'Butler Toyota Scion' to everyone! This was I recommend 'Butler Toyota Scion' to everyone! This was the first time I had ever purchased a car "all by myself" and with Andy Skinner's help, i I recommend 'Butler Toyota Scion' to everyone! This was the first time I had ever purchased a car "all by myself" and with Andy Skinner's help, it couldn't have been easier and I couldn't be happier with my 2002 Ford Ranger. I trusted Andy to find exactly what I was looking for...from my price range, down to the color...and he found it! He always answered me honestly when I asked, in reference to buying the truck, "No, seriously, what would YOU do if you were me?"...Thank you Andy and Butler Toyota Scion! More
A couple months ago I found myself in a bind and in need of a car with a quickness so I fired off an email to Mr. Skinner with what I was looking for and my price range and the very next day I was driving h of a car with a quickness so I fired off an email to Mr. Skinner with what I was looking for and my price range and the very next day I was driving home in my new truck. I think I spent maybe two hours at the dealership between the test drive and filling out all the paperwork - pretty quick in my experience. I've bought my share of cars and this was, by far, the best experience I've had at a dealership. No high pressure sales tactics, nobody hassling me over my decision to forgo the underbody protection, even gave me a good deal on the trade-in. I've recommended the dealership and Andy specifically to my friends because of my experience. More