Bill Estes Toyota
Indianapolis, IN
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Todd Berry gave a good rundown of the features of the Toyota Sienna 2004 that we purchased. What set Todd apart was his service after the sale. He tried a few times to procure the other set of keys and Toyota Sienna 2004 that we purchased. What set Todd apart was his service after the sale. He tried a few times to procure the other set of keys and maintenance records from the previous owner, and gave us timely follow up on it. While we never got the keys or the maintenance history (as the seller never provided them) his thoroughness was appreciated and noted. Joe Costello More
We had a good experience with Butler Toyota, Tom Flack, and Kevin Luzader. We would go there again to purchase another car. Process was good. and Kevin Luzader. We would go there again to purchase another car. Process was good. More
Best car buying experience we have ever had! We were walked through every step with a great deal of help from the salesman and finance department. We will be back to purchase another car at Butler Toyo walked through every step with a great deal of help from the salesman and finance department. We will be back to purchase another car at Butler Toyota when we need one! More
I have purchased 4 cars from Kathleen and each experience has been delightful. I don't have to worry about being sold anything I don't want. She is experienced, courteous, informative and friendly. I will co has been delightful. I don't have to worry about being sold anything I don't want. She is experienced, courteous, informative and friendly. I will continue to purchase my cars from Kathleen and Butler Toyota. The dealership is clean and friendly More
I had another great experience at Butler, I traded my 08 Scion for a new '11 and worked with Andy Skinner. He and Randy Miles, the leasing manager, made everything so easy I hardly had to do anything myself Scion for a new '11 and worked with Andy Skinner. He and Randy Miles, the leasing manager, made everything so easy I hardly had to do anything myself. I got exactly the car I wanted at an incredible lease payment. More
I have been a Toyota customer at Butler Toyota in Indianapolis for many years now; the vans and SUVs that my wife and I own as well as my son and his wife own have performed perfectly and I have deal Indianapolis for many years now; the vans and SUVs that my wife and I own as well as my son and his wife own have performed perfectly and I have dealt with the sales and service staff on many occasions. Therefore, in service with Brian Jenkins or sales with Erice Davis and Tom Flack the relationship has been beneficial to all of us. Justin Libby More
After researching a new car purchase and used car trade-in for quite some time, I was quite pleased with the level of respect and assistance given to us by Todd Berry and the Butler Toyota team durin trade-in for quite some time, I was quite pleased with the level of respect and assistance given to us by Todd Berry and the Butler Toyota team during our purchase of a 2011 Camry XLE. He was extremely helpful, without being pushy. As a woman, I have encountered salepeople from other dealers that treated me like I didn't know anything about buying a car. (...they had no idea what they were dealing with......the internet helped me to become very knowledgeable about exactly what I wanted AND a fair/reasonable price). Thanks to Todd Berry, I purchased a new car at Butler Toyota and would recommend this dealer to others. More
Went into Butler on a Saturday afternoon after receiving a call from their internet sales dept. I was about 2 years into my lease and they informed me i may be able to get into a new Rav4 early at the sam a call from their internet sales dept. I was about 2 years into my lease and they informed me i may be able to get into a new Rav4 early at the same payment or less due to the demand for used Rav4's. Went in and met with Josh Robinson who we had dealt with before and found that not only could I get into a new Rav4 for less, that we could get an even better deal if we traded out my wife's leased Camry(also early) for a Rav4 too. Needless to say, given the weather we had this winter and the several days I stayed home and had my wife take my Rav4 due to weather, I was quite pleased! Bottom line is, we get a phone call and decide to check it out. We talk to Josh (who has been fantastic both times we've dealt with him and will continue to gong forward) and find we can get into 2 new Rav4's which we love, sign and drive while reducing our overall lease payments. Quite a pleasant surprise for a Saturday afternoon. I'll go back and deal with Josh as long as he is selling Toyotas. Thanks Jim More
Todd Berry IS an outstanding person and very helpfull and did every thing we feel that he could do. We are very pleased with him. We plan on only dealing with him in the future. I do feel how ever that th did every thing we feel that he could do. We are very pleased with him. We plan on only dealing with him in the future. I do feel how ever that the people handeling the trade in values try way to hard to take advantage of good returning customers. I personally did alot as far as having every thing prepaird for them and new the values of are vehicels and they say they where a lot lower than I exspected. I have been in the auto busness for 14 years and kinda have a understanding on how things work. I do understand you guys have to make your money. That is why alltogether I am satisfide. Thank you. Also the finasing in the end was very well handeled. More
Todd was very knowledgable and helpful in assisting me with the purchase of a new truck for my son to drive. He was able to find us a truck that matched our needs, explain its features and advantages and with the purchase of a new truck for my son to drive. He was able to find us a truck that matched our needs, explain its features and advantages and help us make a decision without making me feel pressured in any way. More