Bill Estes Toyota

Car shopping We came in on a Friday and they were short staffed and we were pretty much ignored. When we got home we put a comment online that stated that. We got We came in on a Friday and they were short staffed and we were pretty much ignored. When we got home we put a comment online that stated that. We got a call within an hour from Matt to apologize for the service or lack of. We talked awhile and he convinced us to come back in and give them another chance. The second trip in we met with Chris who did a great job. He offered us just what Matt said and we left very happy with a new car. More

Matt Longfellow and Scott George made this buy easy After dealing with Matt Longfellow and Scott George, I now believe that guy on TV, named Bill Estes, his team really does work to earn your trust. After dealing with Matt Longfellow and Scott George, I now believe that guy on TV, named Bill Estes, his team really does work to earn your trust. Matt gave me a straightforward very competitive price from the start. After a few emails and a phone call, I trusted Matt and Bill Estes to find the right car on a very short deadline, And put a downpayment in, which I never do.. Scott teamed up with Matt to make the search and delivery experience excellent. Because of the behavior of these two, I did not go with the lowest price which I had at another dealer on the exact car I wanted. Because that dealer behaved like a normal car sales operation. I will definitely recommend Bill Estes to friends and family. More

Great experience Thank you so much Toyota staff for helping me with the purchase of a car I could afford. It was a pleasure working with you all. Thank you so much Toyota staff for helping me with the purchase of a car I could afford. It was a pleasure working with you all. More

Great customer service. Very respectful, easy to work with Everyone was very helpful and I appreciated the salesman (Chris) helping us with all of our questions and really going the extra mile. I felt they wer Everyone was very helpful and I appreciated the salesman (Chris) helping us with all of our questions and really going the extra mile. I felt they were very reasonable and I will recommend them to friends and family. More

Found the perfect new car! I'm a long time Toyota owner. However, all my past Toyotas were certified used. I hated saying goodbye to my 12 year old Corolla. But my hubby thought I'm a long time Toyota owner. However, all my past Toyotas were certified used. I hated saying goodbye to my 12 year old Corolla. But my hubby thought I should finally buy a brand new car. Matt and Scott listened and found the perfect car in the perfect color with all the features I wanted! I love my new 2019 Rav4! And I really appreciate their efforts! I highly recommend! More

Purchasing a used vehicle. Jacob Balderas was very welcoming and very cordial when my wife & I first entered the dealership. Jacob is very knowledgeable about his craft. He we Jacob Balderas was very welcoming and very cordial when my wife & I first entered the dealership. Jacob is very knowledgeable about his craft. He went out of his way of searching & locating the exact vehicle to fit our needs. His priority is to fully inform & satisfy the customer. Jacob has a fantastic personality and one can tell he enjoys what he does. My wife & I would definitely recommend future customers to ask for Jacob when entering Bill Estes Toyota. More

Purchase new Toyota Highlander Purchased a new Toyota Highlander with Ron Rangel as our sales person. A very honest positive experience in buying a new car and a positive experience Purchased a new Toyota Highlander with Ron Rangel as our sales person. A very honest positive experience in buying a new car and a positive experience. More

Leasing my Camry Bob McCormick was terrific to work with. He guided me through the maze of leasing. Then he patiently walked me through the safety features and the tec Bob McCormick was terrific to work with. He guided me through the maze of leasing. Then he patiently walked me through the safety features and the technology of the car. Lots of information for me to absorb, so Bob has invited me to check back with him at any time, which I am certain to do. I highly recommend Bob McCormick. More

Great customer service by my salesperson I had decided to replace my 2001 Toyota Camry -- after a long search (several makes of cars), I decided that another Camry was what I wanted. And, of I had decided to replace my 2001 Toyota Camry -- after a long search (several makes of cars), I decided that another Camry was what I wanted. And, of course, I went to Butler, because I'd been with them since 2001 and liked my car and the service there. The salesperson with whom I worked was truly top notch -- from the minute I began working with Rodney Smith, I felt comfortable and appreciated the way he goes out of his way to give exceptional customer service. In my case, he had his hands full, because I am a "dinosaur" who does not know technology. And my 2019 Camry was loaded with it!! Very intimidating. Rodney has spent extra time with me to make certain I understand how to use the bells and whistles I need to be able to use, and I very much appreciate him. He is a good teacher/explainer, and he definitely went the extra mile. I would recommend him in a heartbeat to anyone looking for a car. I also appreciate Bob Butler who was also quite helpful and attentive. My suggestion is that maybe you would consider offering "classes" (instruction) to new car owners who, like me, might be intimidated. I would also like to say that I continue to be perplexed by the constant messages I get (email and phone) from Entune. I've tried calling the numbers given in the emails to get more information -- and the service in that case isn't up to par with Rodney's. As for the car, I love it! Pleasure to drive, and I hope it gives me as good an experience as did my 2001. More