Bill Estes Toyota
Indianapolis, IN
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The salesman was very knowledgeable, helpful, and nailed our needs on the head. The financing part of the transaction went smoothly and quickly. Was a very painless process. Thanks. our needs on the head. The financing part of the transaction went smoothly and quickly. Was a very painless process. Thanks. More
Tremendous service as we shopped a used vehicle. Ron and Stephanie really made it easy for for us to buy our Highlander. Truly customer advocates! Stephanie really made it easy for for us to buy our Highlander. Truly customer advocates! More
Had no appointment. Needed the check engine light analyzed. In the Air Force and only in town for a few days. Was immeafitly helped. Very honest. Turns out it was just a gas cap issue but at 80k d analyzed. In the Air Force and only in town for a few days. Was immeafitly helped. Very honest. Turns out it was just a gas cap issue but at 80k didn't want to risk it. Very satisfied! More
Ryan Eblin was exceptional, however the customer service began with Amber Steele and her insistence that Ryan was the best! I came in immediately to look at my preferred vehicle and Ryan stayed past closin began with Amber Steele and her insistence that Ryan was the best! I came in immediately to look at my preferred vehicle and Ryan stayed past closing to make sure I was taken care of. In subsequent visits I was treated like a VIP as Ryan made sure all my questions were answered. I truly got exceptional, high quality attention as I got to meet Amber who I didn't even realize worked at the dealership. She was real, Ryan was preeminent in his service and I had a great experience buying my new car. I have now bought two vehicles from Butler Toyota and I am sold on you being the best!! Thanks Ryan for all your help and patience. Thanks Amber for greeting me on buying day!! Kent More
Working with Andy was a very smooth process and took a lot less time than I anticipated. What I thought was an impossible "dream" situation, Andy did what he could to make it work and he made the impossi lot less time than I anticipated. What I thought was an impossible "dream" situation, Andy did what he could to make it work and he made the impossible happen. I dreaded coming in for a long day at the dealer to pick out a car and it was an extremely easy process. I would and will recommend Andy to everyone who I can share my experience with. I walked out with a payment and a car that fit my life and budget. Thank you Andy! More
When I arrived at the Butler dealership, I was looking for a Toyota or Scion product. Mr. Anwarzai assisted me in my vehicle search. He listened towhat I was looking for, and asked the right questions. for a Toyota or Scion product. Mr. Anwarzai assisted me in my vehicle search. He listened towhat I was looking for, and asked the right questions. He was very knowledgeable about the vehicles on the lot, and ultimately assisted me with my final decision. He did an excellent job!! I will definitely return to Butler because of him. More
Received excellent service when trading in my car and leasing a new Toyota Avalon. Received prompt answers to all my concerns and questions. I had a very pleasant experience and will continue to do busi leasing a new Toyota Avalon. Received prompt answers to all my concerns and questions. I had a very pleasant experience and will continue to do business with this dealership. My wife experienced a similar experience when leasing a new Toyota Prius. Max assisted with finding additional discounts for me and complemented Andy's sales efforts. More
Ryan began calling me a couple of months before my lease was up. At first I had considered leasing another type of vehicle from another dealer. After talking with Ryan, I decided to stay with Butler and lea was up. At first I had considered leasing another type of vehicle from another dealer. After talking with Ryan, I decided to stay with Butler and lease another Camry. Ryan was very helpful and friendly, as was Randy. I will certainly stay with Butler and recommend Ryan and Randy to my family, friends and clients. Both were straight forward and honest. More
These folks made it very easy to purchase a new car, Jim Kincaid was very patient, he explained options and features thouroughly and helped me select the best car for my lirestyle. They also gave me a great Kincaid was very patient, he explained options and features thouroughly and helped me select the best car for my lirestyle. They also gave me a great deal on my trade-in so I felt very good about the overall experience and result. I would highly recommend these gentlemen and Butler Toyota. This is the 3rd car I've leased from them and each time I have made a purchase I've had exceptional service. More
Andy was very very helpful and knowledgeable about Scion. He answered all our questions and went extra miles to explains us what's special about Scion. In fact we bought his old car he traded in, it was very He answered all our questions and went extra miles to explains us what's special about Scion. In fact we bought his old car he traded in, it was very nice to be able to talk to the previous owner of the car. Super great experience!!! Such a superb customer service! Thank you for baseball tickets:) More