Bill Estes Toyota

Thank you Brandon for taking the time to find out what my vehicle needed, and then taking care of it so efficiently. You were awesome to work with. vehicle needed, and then taking care of it so efficiently. You were awesome to work with. More

Jim Was absolutely wonderful to work with. We visited the dealership to test drive the Toyota Camry Hybrid and the Toyota Prius V. We had already visited several other dealerships for other manufacturer the dealership to test drive the Toyota Camry Hybrid and the Toyota Prius V. We had already visited several other dealerships for other manufacturers previously. Jim's knowledge of the Toyota product line and his ability to explain the features on the cars was exceptional. We were torn between the two vehicles so we left that evening with no pressure. He informed us when he would be available and we parted ways. We returned on his next work day and purchased our car because, 1.) we felt the Camry was the right vehicle for us, 2.) we felt the price of the vehicle was reasonable, and 3.) we enjoyed the sales experience we had with Jim. I would recommend Butler Toyota to any friend and especially recommend Jim as your sales person. More

I was very impressed with everyone's customer service and catering to my needs. I purchased a vehicle for a steal there and they did everything possible to make the deal happen. They even purchased me di and catering to my needs. I purchased a vehicle for a steal there and they did everything possible to make the deal happen. They even purchased me dinner!! I would recommend this dealer to everyone I know!! More

Hamed was great, he was able to put me in a new Camry at a great price. I would definitely recommend Butler Toyota for new car sales and leasing. a great price. I would definitely recommend Butler Toyota for new car sales and leasing. More

We were looking to purchase a used car, either a Toyota Sienna, Honda Odyssey or Honda Pilot. We went to Butler Toyota and Jim Kincaid showed us the Sienna. He took us on a test drive of the van to a parki Sienna, Honda Odyssey or Honda Pilot. We went to Butler Toyota and Jim Kincaid showed us the Sienna. He took us on a test drive of the van to a parking lot and showed us numerous aspects of the van, including the braking, acceleration and turn radius to name a few. We were so impressed with the vehicle we chose to purchase one...eventually. We were not in a hurry to purchase so over the course of about 3 months Jim continued to keep in touch with us with new and used info on vans until I found the one I wanted. While searching i did not look just at Bulter, I spoke with many other dealers and drove at other dealers, never did I find any that were as knowlagable about thier vehicles. Jim was never pushy about making a purchase and when I was ready to purchase it was actually quick and painless. Or at least as painless as a car buying process can be. When the time comes for me to purchase another vehicle I will go back to Butler Toyota and to Jim Kincaid! More

We were very pleased with our recent buying experience at Butler Toyota. Our sales rep, Jim Kincaid, was very helpful and thoroughly answered all of our questions. We will definitely return to Butler Toyota Butler Toyota. Our sales rep, Jim Kincaid, was very helpful and thoroughly answered all of our questions. We will definitely return to Butler Toyota for our automotive needs in the future. More

I originally was shopping for a Kia thinking the Scion would be out of my budget. I wasn't happy with the Kia's I was looking at and remembered how much I loved the Scion's. We drove to the Butler Toyota would be out of my budget. I wasn't happy with the Kia's I was looking at and remembered how much I loved the Scion's. We drove to the Butler Toyota "just to look". Famous last words really. I saw a beautiful Xb that was the Nautical Blue color and wanted to test drive it. I also had previously visited this lot after hours and liked the Cement colored tC. The location was very busy and we went inside to find someone and asked the front desk for help. Ron came over right away and although I know it was close to closing time, he didn't make me feel rushed or like I was bothering him. He immediately took me outside and asked what I was looking for. I showed him the Blue xB and he grabbed the keys for it and we hopped in. I mentioned the tC that I liked which was parked on the back of the lot and he suggested we drive by it so he could get the vehicle number to drive it next. I've never felt so comfortable and not pressured when dealing with a salesman! On the drive he didn't talk about the car, or what I should like or what it would provide me. He just let me drive. He gave me the time to talk with my fiance who rode with us and ask him what he thought I'd like. That's a very big plus in my book. Anyone at a dealership can tell you what to like about the car, but allowing you to just enjoy the drive and the car is a huge selling point. I loved the xB but I wasn't sure I was ready to step away from a car (I had a Mitsubishi Eclipse previously) so we took the tC out. Before I even got out of the back road from the lot--I knew this was the one. I took the same route in that car and when we got back, I still didn't feel pressured. Ron stayed late after they closed and never rushed me. I didn't come in to purchase that day. I didn't intend to purchase this MONTH. Ron made me feel so comfortable and genuinely provided me with a great deal-how could I not? This is the first brand new car I've bought all by myself and I felt so proud of myself, and I'm glad it was such a positive experience. When everyone asks about my car, I make sure to mention Ron. He mentioned he'd only been at the location for a few months and I have to say, don't lose him-he's a very valuable asset to your company. Thank you for such an amazingly easy car buying experience. In a world where it can be such a hassle and pressure, Ron made it fun. More

We are very pleased with the service that was provided by Ryan Eblin in our quest to purchase a new vehicle. He was very polite and informative and answered all questions posed to him. Ms. Steele was very Ryan Eblin in our quest to purchase a new vehicle. He was very polite and informative and answered all questions posed to him. Ms. Steele was very helpful when we spoke on the phone inquiring about new vehciles. Couldn't have asked for better customer service. More

Our entire process of leasing a car at Butler Toyota-Scion Indianapolis was truly the easiest, most positive, low pressure, and pleasant experience my husband and I have ever witnessed from a car Toyota-Scion Indianapolis was truly the easiest, most positive, low pressure, and pleasant experience my husband and I have ever witnessed from a car dealership. From the minute we entered the dealership on a busy Saturday to the moment we delightedly drove our 2013 SCION XB away, everyone involved helped to make sure we received the best vehicle for our needs and for the best price. We are close to retirement and suddenly our only vehicle's motor gave out on us on a Friday. Desperate to purchase a vehicle at a price we could afford as we approached retirement, we checked out Butler Toyota-SCION Indianapolis. Unsure as to whether we could even afford another car, we cautiously asked for assistance. After looking at several cars and choosing a SCION we believed would meet our needs, we were presented with the option to lease. Everyone involved in helping us thru the process that day was genuinely helpful. In the end we were able to lease a 2013 SCION XB that would fit our budget with no worries. We owe the success of that goal to the more than capable sales and finance team at Butler Toyota-SCION. Needless to say, we can't thank everyone enough for their efforts in helping us reach our goal. We especially appreciate the efforts of Jim, our sales rep. Jim was very knowledgeable about every car we inquired about, answering each question with additional info beyond a standard answer which helped us to better understand each car's features. We could see Jim was busy with other "Saturday" customers, but we wouldn't have known it by his calm demeanor and professionalism. His patient attitude and body language made us feel as if we were his only customers. Jim's friendly, no-pressure personality was a breath of fresh air compared to our past experiences with car salesmen. We would have saved ourselves a lot of headaches and money all these years if we'd known about Butler Toyota-SCION Indianapolis. For us, it's the only dealership to consider for the best price, largest Toyota selection, and most helpful crew. Rating: 5 Stars - Dennis & Nancy More

Our first impression of Ron, was how eager he was to please. He was a good listener and respectful of what we were looking for. He was very personable and made buying our car a very pleasant experienc please. He was a good listener and respectful of what we were looking for. He was very personable and made buying our car a very pleasant experience. More