Bill Estes Toyota
Indianapolis, IN
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Good Customer Service Salesperson, Ron, was pleasant and professional. He found me a car that worth amount I pay for. He follow up with me after transaction to make sure I' Salesperson, Ron, was pleasant and professional. He found me a car that worth amount I pay for. He follow up with me after transaction to make sure I'm not having problem with my car. More
I worked with Jeff on buying my used 4Runner and Malcolm on the financing. At the end of the day, I knew what I wanted, there was no haggling or BS and I think it was fair. And that's what you want. Both we on the financing. At the end of the day, I knew what I wanted, there was no haggling or BS and I think it was fair. And that's what you want. Both were friendly and helpful. It was probably the easiest car buying experience I've had. More
What a great experience! Bella Meskhozheva was very helpful. Bella made a great first impression, you should be proud of the way she represents Butler Toyota. She answered my questions and put me in helpful. Bella made a great first impression, you should be proud of the way she represents Butler Toyota. She answered my questions and put me in contact with Ryan. Ryan was a pleasure to work with. Ryan presented me with options that would work best for me. He did an excellent job of demonstrating my new Corolla, made sure my phone worked with the Bluetooth and filled the car with gas. Last but not least is Randy Miles. Again what a pleasure to work with professional people. He explained the programs you offer and we picked out what worked best for me. I never once felt like anyone was trying to sell me anything. No pressure to buy! I was offered choices designed to benefit me! This is my third Toyota since 2007, my first from Butler Toyota but definitely not my last. Thank you again for a great leasing experience. Marc Schillinger More
What an Excellent experience! Starting with a phone conversation with Jim Kincaid to our Sales Professional Jesse Mattysse who went out of his way to satisfy our needs. Jesse came back to the dealershi conversation with Jim Kincaid to our Sales Professional Jesse Mattysse who went out of his way to satisfy our needs. Jesse came back to the dealership after his normal shift and assisted through the entire purchase. Malcolm the Finance Manager was extremely easy to work with and left no questions unanswered. I highly recommend these gentlemen to anyone looking to buy a new or used car from Butler Toyota/Scion. More
Talked with Bill right off the bat, made me feel comfortable in purchasing a vehicle, Bill listened to all of my concerns. Finance team was great, really worked with me in purchasing my vehicle. comfortable in purchasing a vehicle, Bill listened to all of my concerns. Finance team was great, really worked with me in purchasing my vehicle. More
This is the third Camry in a row I have leased with Butler and the experience has always been great. I got really lucky this time as the exact car I wanted down to color, interior and features was one Butler and the experience has always been great. I got really lucky this time as the exact car I wanted down to color, interior and features was one of the few XLE's that were available. Ryan was very personable, friendly and helpful. He made a very long day a good one. He also went above and beyond in making sure my car was perfect after picking it up. He checked for scratches and had a few repaired that I would have probably missed. Ryan really goes above and beyond to make sure you're happy. This is the third time working with Randy and as usual he is a pleasure to work with in the leasing process. I like this car so much I really wish now I would have bought it instead and saved some money overall, but who knows in three years I may like something else so not a big deal. I cannot believe how improved the Camry's are from my 2010 to this 2014 model. Wow, I honestly feel like I'm sitting in a luxury car. The seats are way more comfortable and they did their best to hide as much plastic as possible. It is such a nice upgrade. The only thing that scares me is all the extra electronics I now have. I'm worried they will break! My only complaint Toyota is that I cannot take advantage of the Entune Applications because I have a Windows Mobile phone and not an iPhone or Android. I'm sure their are others like me and how hard can it be to make a Windows phone compatible app for those of us that use it. I know they only have 3% of the mobile market, but I love my phone. Overall I really give Butler high marks for overall experience. Why only a good on price? I always leave confused in that department and not sure if I received a good deal or not. I'm not a haggler and I'm happy to let people make a profit so I end up trusting that I'm getting a fair price without really knowing or understanding if I am. I will come back again and I do recommend Butler Toyota. More
I bought a nice 2004 Camry with 95000 on odometer, and I spent 7000$. I think it's a great deal, the car is in great shape and drives great. This is my first car and I am really happy that they can give me spent 7000$. I think it's a great deal, the car is in great shape and drives great. This is my first car and I am really happy that they can give me a big discount since the price tag is 8900$ More
I just bought a "new to me" FJ Cruiser at Butler Toyota. This was, by far, the best car buying experience I've ever had. Over the years, I've purchased new and used vehicles from other deal Butler Toyota. This was, by far, the best car buying experience I've ever had. Over the years, I've purchased new and used vehicles from other dealer in the area as well as directly from individuals. The only truly negative experience I've had has been Tom Wood Nissan. All the others have been good, overall. However, my experience with Butler Toyota, and in particular, my sales representative, Andy Skinner, we exceptional! From the beginning of the sales process, Andy was polite and knowledgeable as well as attentive to what I was looking for. He found the exact car I was looking for. He also ordered and installed some MT tires for me, making the process very easy. I was in and out of there in about in no time with a new car and the customer service was excellent. I highly recommend this dealer and Andy. More
they are awesome......! overall they are very friendly, experienced and very informative about the product and financing, highly recommended to anyone who's looking to buy or lease a vehicle. experienced and very informative about the product and financing, highly recommended to anyone who's looking to buy or lease a vehicle. More
Traveled over 2 hours to look at 2 specific cars. One was at this dealership and the other was at Butler Hyundai. Even though we did not purchase anything, if they ever had a car we were interested in we wou at this dealership and the other was at Butler Hyundai. Even though we did not purchase anything, if they ever had a car we were interested in we would definitely go back and deal with Michael McNutt. It was one of the best experiences we have ever had when buying a car. He even helped us with the second car better than the other sales person. All around great experiment when dealing with Michael at Butler Toyota/ Scion. More