Bill Estes Toyota

Great Experience Jesse was very helpful and made the trade-in/purchase very easy. The whole process was quick and we will definitely come back again. Thanks Jesse was very helpful and made the trade-in/purchase very easy. The whole process was quick and we will definitely come back again. Thanks More

Releasing a car This is the 2nd car I've leased from Butler and it has proved to be a great experience. I was able to trade my previously leased car (with some damag This is the 2nd car I've leased from Butler and it has proved to be a great experience. I was able to trade my previously leased car (with some damage--an estimate I had received stated that it would be apps $700.00, they took the car as is and only charged me $300.00 yipes-couldn't pass it up). Ryan was a great salesman, he has worked thru out the dealership from service to sales for a long time (at the same dealership--and how often does that happen????) he knows what he's talking about and besides that he's very nice and of course knowledgeable. Toyota is my car, Butler is my dealer and Ryan is my salesman. More

WONDERFUL AND FRIENDLY SERVICE!! I WENT IN WANTING ONE OF THE 2011 NISSAN SENTRAS THAT WERE ON THEIR WEBSITE. ONCE I ARRIVED I WAS DIRECTED TO HAMED. HAMED IS SERIOUSLY THE BEST SAL I WENT IN WANTING ONE OF THE 2011 NISSAN SENTRAS THAT WERE ON THEIR WEBSITE. ONCE I ARRIVED I WAS DIRECTED TO HAMED. HAMED IS SERIOUSLY THE BEST SALES REP I HAVE EVER HAD THE PLEASURE OF WORKING WITH!! HE SHOWED ME THE CAR AND ANSWERED ALL MY QUESTIONS (EVEN THE SILLY ONES) AND LET ME TEST DRIVE IT. NEEDLESS TO SAY I FELL IN THE LOVE WITH THIS CAR! HE WAS AWESOME FROM THE VERY BEGINNING TO THE VERY END, EVEN THOUGHT I ENDED UP NOT BEING ABLE TO GET THIS NISSAN! HE EVEN TEXTED ME THE FOLLOWING DAY TO CHECK UP ON ME TO SEE HOW EVERYTHING WENT WITH THE FINANCE GUY(VIC MIRZA). HE WASN'T PUSHY OR RUDE DESPITE MY NOT SO GOOD NON-EXISTENT CREDIT HISTORY. HE GOT IT, HE REALLY DID. HE TRIED EVERYTHING IN HIS POWER TO GET ME INTO THIS CAR AND, I APPRECIATE EVERYTHING THAT HE DID FOR ME! HE WENT ABOVE AND BEYOND WHAT THE SALE WAS WORTH TO HIM AND THAT SPEAKS VOLUMES! IF YOU EVER GO TO BUTLER TOYOTA PLEASE ASK FOR HAMED! I PROMISE YOU WILL NOT BE DISAPPOINTED! THANK YOU HAMED FOR BEING SO AWESOME! :) More

Best auto purchase experience I've ever had We were looking for an auto that had plenty of room for a wheelchair, and was accessible and easy to drive. We chose to look at a Scion xD and an xB. We were looking for an auto that had plenty of room for a wheelchair, and was accessible and easy to drive. We chose to look at a Scion xD and an xB. Jon Drumwright was our salesman. He was knowledgeable about the product line and features, and was very courteous. There was no pressure at any time during the entire leasing experience. We're very pleased with the Scion xB that we chose. I heartily recommend Butler Scion as a dealership and Jon Drumwright as a friendly, no-pressure sales professional. More

Good experience We had a good experience with this purchase. Purchased a new 2014 Rav 4 at a great price. Jim was able to find us the exact vehicle we wanted at the p We had a good experience with this purchase. Purchased a new 2014 Rav 4 at a great price. Jim was able to find us the exact vehicle we wanted at the price we could afford. Ryan was great , explained our purchase, prep aired vehicle and was very helpful in demonstrating features. Marcum was helpful in finalizing paper work. I would have to say the only down fall was the high pressure in trying to sell us the extra warranties. We pre purchased one of the warranties and negotiated that in our original price with the sales department. So why and sell me more than what I want when we go into finance office. We spent way too much time in the finance office trying to be sold items we did not want. We will always buy from this dealership and would purchase more regularly if we could just avoid the pressure sales of the Finance dept. I would suggest that any extras be negotiated with the original selling price and with the sales dept. and the Finance dept is used only to sign for the purchase. More

Good Experience I had a good experience at Butler Toyota. My salesperson, Ron Rangel-Scott was very attentive to my needs. he was easy to work with, and also worked I had a good experience at Butler Toyota. My salesperson, Ron Rangel-Scott was very attentive to my needs. he was easy to work with, and also worked around my schedule. Rom worked to get me the car I wanted, and I was pleased with the price too. More

Great Sales & Service Ron did an exceptional job of helping us select and finalize a pre-owned Mercedes. It was just what we wanted, with no pressure, and at the right pric Ron did an exceptional job of helping us select and finalize a pre-owned Mercedes. It was just what we wanted, with no pressure, and at the right price. The transaction was completed in a timely manner with no hassles or surprises. It was agreat auto-buying experience that sealed the deal for me as a satisfied Butler customer. I will be back for future needs! Best Regards - Chuck More

I would give the highest recommendation to our salesperson, Ryan Eblin. We came to the dealership because our 19 yr. old daughter was buying her first car. Mr. Eblin was very respectful to our dau salesperson, Ryan Eblin. We came to the dealership because our 19 yr. old daughter was buying her first car. Mr. Eblin was very respectful to our daughter and our daughter along with my wife and I really appreciated the way we were treated. We had prepared out daughter for a high pressure, unpleasant experience. That is not what we experienced. Mr. Eblin was excellent about showing us the particular car our daughter was interested in, and letting her take the car for a test drive. Mr. Eblin was very professional in the way he dealt with us. I was so impressed, I will definitely come back when I purchase my next car. As far as our daughter is concerned when she graduated from college in the next 3 years, she may come back as well. More

Traded in a Toyota for a used Honda. Ryan Eblin was an experienced, friendly, fair, and trustworthy person I would highly recommend to any one! I would definately come back to Butler Toyota. experienced, friendly, fair, and trustworthy person I would highly recommend to any one! I would definately come back to Butler Toyota. More

Terrible dealership This dealership and the sales team are terrible. I drive in from Cincinnati to look at a tundra that was said to be in great shape. After the long dri This dealership and the sales team are terrible. I drive in from Cincinnati to look at a tundra that was said to be in great shape. After the long drive I arrived and looked at the truck. It was pouring rain so they pulled it inside but refused to dry it off. The truck was in rough shape and show signs of a hard life at only 40k miles. I tried to request a lower price because of condition but they thought didn't budge 1 dollar. Needless to say I left and and drove to Muncie toyota and bought the same truck in better condition for less money. Thank god I didn't buy this dealerships tundra. Lots of aftermarket parts they called "factory". They are selling vehicles that are not truly certified because truly certified toyotas have no aftermarket parts. Butler toyota is a NEVER AGAIN dealership. More