Bill Estes Toyota
Indianapolis, IN
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Kevin LUZADER is awesome Our salesman was Kevin LUZADER and he was very friendly, and helpful. We loved working with him. Jacob and I love the Chevy Silverado we bought, and i Our salesman was Kevin LUZADER and he was very friendly, and helpful. We loved working with him. Jacob and I love the Chevy Silverado we bought, and intend to come back to Kevin for a Toyota tundra in the future! Thanks Kevin! -Mindi and Jacob More
Disappointed... AGAIN! Second time in the last year we have been in the market for a "new to us" vehicle, and the second time we've come to Butler and been completely disapp Second time in the last year we have been in the market for a "new to us" vehicle, and the second time we've come to Butler and been completely disappointed with the treatment from staff. We will never consider buying from this dealership, and will continue to steer others away from them also. Ed Martin and O'Brien are far superior in customer service! More
Good experience We went to the Toyota dealership to look at cars. Ron Rangel-Scott came out of his office to help us. He was able to answer all of our questions. W We went to the Toyota dealership to look at cars. Ron Rangel-Scott came out of his office to help us. He was able to answer all of our questions. We had not expected to buy a car on the spot, but we did. He is helpful, but not in the least bit pushy. I give him the highest recommendation. Also, we need to have titling expedited, and Stephanie has been very helpful as well. More
Bella is the Best! I have worked with Bella VanCleve to try to find a specific vehicle. She was polite, professional, and offered superior service. She tracked down a I have worked with Bella VanCleve to try to find a specific vehicle. She was polite, professional, and offered superior service. She tracked down a vehicle I was looking for and when she found that the one at her store had just sold, she worked to try to find one at other stores. She makes the whole process easy and is a terrific asset for the dealer. More
Actually Enjoyed the Experience Took 2 days of Ron's time, but left with a great deal on a quality vehicle. Even shared laughter with Ron, Gene, and Max. Had my son with me and the Took 2 days of Ron's time, but left with a great deal on a quality vehicle. Even shared laughter with Ron, Gene, and Max. Had my son with me and they gave him one of the teddy bears off the cars that were decorated for the holidays. That is customer service. More
The Salesmen make all the difference! If you go to Butler Toyota, be sure to work with Lambert Doll or Chris Myers. I worked with both and they are so friendly, no pressure, and they work If you go to Butler Toyota, be sure to work with Lambert Doll or Chris Myers. I worked with both and they are so friendly, no pressure, and they work hard to get the job done. Plus I didn't have to spend the entire day there going back and forth. It was really quite a good experience thanks to these two! More
Internet Sales I have no interest wasting time in the dealership with the sales person going back and forth with the manager on price. At Butler Toyota the internet I have no interest wasting time in the dealership with the sales person going back and forth with the manager on price. At Butler Toyota the internet sales person is Amber and she is outstanding. I have purchased 2 cars from Butler and have been generally happy with sales and service and I made a recent inquiry about the 2015 Camry with an email to Amber, who again is strictly internet sales. Within 24 hours she had answered all of my questions and more, had obtained great pricing on several vehicles and set up an appointment to drive vehicles with Mike McGinness, who was exceptional. I was not really ready to buy, but these people are so good it is hard not to buy because it is a great experience. More
Excellent Experience Kathleen and Vic worked with me to get the best price. They both got me in and out quickly. I was very pleased with my experience. Kathleen and Vic worked with me to get the best price. They both got me in and out quickly. I was very pleased with my experience. More
2 hours later in a new car! Arrived at 9 AM for an appointment with Andy to see about trading my Tacoma in for a Prius. 2 hours later thanks to Andy and Vic's quick and effiecien Arrived at 9 AM for an appointment with Andy to see about trading my Tacoma in for a Prius. 2 hours later thanks to Andy and Vic's quick and effiecient process drove out in a new prius. Best car purchase I ever had the pleasure to be involved with. More
Overall experience My overall experience was great, I appreciate the effort from the finance manager and the dealer. My dealer was Ron Rangel-Scott, he was very patient My overall experience was great, I appreciate the effort from the finance manager and the dealer. My dealer was Ron Rangel-Scott, he was very patient with me and answer all my questions before the purchase was done. I really appreciate this car dealership helping me knowing my situation was not great. Thanks Butler and Ron Rangle-Scott. More