Bill Estes Toyota
Indianapolis, IN
Filter Reviews by Keyword
By Type
Showing 672 reviews
Luis Carrillo Sometime during the last week in May, we visited Butler Toyota to look at the Highlander. Luis showed it to us and explained the car and all the bel Sometime during the last week in May, we visited Butler Toyota to look at the Highlander. Luis showed it to us and explained the car and all the bells and whistles. We decided it was too big a car for us, so he showed us the RAV4. He was so kind and so patient with us, that we wanted to buy from him even though neither of those cars satisfied our needs. Luis followed up with phone calls to us, but we finally decided on another make. He was an absolute joy to work with. Jim and Lois More
Worst car buying experience ever! Just had the worst car buying experience at Butler! The sales manager was very rude, calling me "ridiculous" for bringing in Truecar price offers from Just had the worst car buying experience at Butler! The sales manager was very rude, calling me "ridiculous" for bringing in Truecar price offers from other dealers. The general manager was even worse, reneging on previous agreed on price and add $300 extra to the price in the paper work. I was lucky to do the math again at the last minute before writing the check. Very shady sales tactic! Just got the exact same car from Ed Martin and save $200. Couldn't be happier with Ed Martin! I have been a Butler customer for 10+ years, but will never do any business with Butler again! I heard the owner Mr. Butler is a good guy and hope he gets a chance to read this before those sales clowns take it down. PS: I posted this note on Butler Facebook page at 9:45pm on 5/30, we will see how long it stay up there :) More
Luis is the BEST! Luis Carrillo worked with us to buy a new 4Runner. He spent quite a long time showing us what everything does in the car and how to use it. There ar Luis Carrillo worked with us to buy a new 4Runner. He spent quite a long time showing us what everything does in the car and how to use it. There are a lot of bells and whistles! We had an excellent experience and happy so far with the vehicle. We would highly recommend working with Luis, he was great. More
Hamed was one of the best auto professionals I have met I was blessed to meet Hamed as my daughter was considering a lease on a new Toyota for a new job she got in Indianapolis. She's more than a thousand I was blessed to meet Hamed as my daughter was considering a lease on a new Toyota for a new job she got in Indianapolis. She's more than a thousand miles away from home and Hamed bent over backwards to make sure our car needs were addressed. He was extremely responsive and worked hard to make sure that our highest expectations were exceeded. While I may not even meet Hamed in person, his professional was second to none and a credit to this dealership. More
Ron was great. He went over all the details. Ron was very friendly and helpful. I purchased the car immediately since I knew what I wanted. Very happy with Ron and the dealership. I would r Ron was very friendly and helpful. I purchased the car immediately since I knew what I wanted. Very happy with Ron and the dealership. I would recommend to my freinds and family. More
Excellent service Bill took his time and let us look at several different cars before we made our decision. He explained the warranty, details of the car, made sure the Bill took his time and let us look at several different cars before we made our decision. He explained the warranty, details of the car, made sure the car was cleaned while we were with the finance guy (Vic) and sent us on our way with a great looking Toyota. Vic was also great on explaining options on financing. More
Fantastic experience for this first time buyer! As a Senior Citizen/female and a first time buyer I was apprehensive about buying a new car, but my Car Salesman, Andy Rodela, made this experience ou As a Senior Citizen/female and a first time buyer I was apprehensive about buying a new car, but my Car Salesman, Andy Rodela, made this experience outstanding! I'd always heard horror stories how females are taken advantage by Car Salesmen and considered brainless when it came to buying a car but Andy made me feel comfortable and that my questions were important to him and he took such patience and care. Now, because of my fantastic experience buying my Toyota Camary, and the special service I was shown by Andy, I plan to share my experience with all my friends and when I plan to buy another new Toyota, Andy Rodela will be the only salesman that I will use. Patricia More
Pleased with results! I conducted extensive internet research and visited the dealerships of other makes as well as other Toyota delerships. Butler Toyota had the best val I conducted extensive internet research and visited the dealerships of other makes as well as other Toyota delerships. Butler Toyota had the best value on a RAV4 and Ron was a true professional. He considered each of my requests in order to meet my satisfaction. I feel I received a very good price for an excellent product (RAV4). I would be pleased to recommend Ron to anyone considering a new vehicle purchase. More
Great overall experience! Ron was excellent! Knowledgeable, friendly and honest. I give him my highest recommendation and would definitely refer others to the Butler dealersh Ron was excellent! Knowledgeable, friendly and honest. I give him my highest recommendation and would definitely refer others to the Butler dealership and to Ron, specifically! More
Personal Touch Bill Brandt was a pleasure to work with at Butler Toyota. My husband and I spent a great deal of time test driving and narrowing our options. Bill ans Bill Brandt was a pleasure to work with at Butler Toyota. My husband and I spent a great deal of time test driving and narrowing our options. Bill answered all of our questions, offered his own expertise, and made the sometimes unpleasant experience of buying a car very pleasant for us! We got a great deal and had a great experience thanks to Bill! More