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Bill Estes Toyota

Indianapolis, IN

4.1
672 Reviews

3232 Harper Rd.

Indianapolis, IN

46240

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Showing 672 reviews

April 25, 2016

Great car buying experience!! I knew what car I wanted and I found it at Butler Toyota. I made contact with the dealership, went in, and test drove it. I proceeded to get financing More

by sgill24
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Skinner, Matt Brown, Amber Steele
Dec 14, 2016 -

Bill Estes Toyota responded

Thank you for leaving us this spectacular review! Amber, Matt, Andy, and the rest of the Butler Toyota team are all fantastic people who are willing to go above and beyond for all of our customers. Congrats on your new Toyota Camry! It was a pleasure to work with you. Eric Davis eric.davis@butlerauto.com 317-846-9600

April 20, 2016

Pretty Good Service Went to Butler Toyota just to get some information. I saw a car that interested me and ask the sales agent that was helping me if a could drive it. Th More

by Jack C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Ryan
Apr 22, 2016 -

Bill Estes Toyota responded

Thanks for your outstanding review, Jack! I'm very happy to hear that Hugh Ryan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Eric Davis eric.davis@butlerauto.com 317-846-9600

April 14, 2016

Rav4 Buying Experience The salesman (Todd Golan) and finance man (Patrick Everett) were responsive to my needs and desires. The Todd found in stock the exact model and colo More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Golan, Patrick Everett
Apr 15, 2016 -

Bill Estes Toyota responded

Hi Walter and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Butler Toyota Scion. We are driven to offer great customer care and we strive to provide the best car buying experience. Thank you for your recommendation and we hope to see you again soon! Eric Davis eric.davis@butlerauto.com 317-846-9600

March 30, 2016

New Car Purchase Very pleasant experience! I have to admit that I'm not a fan of car salesmen but Todd was very nice, not pushy at all and willing to do whatever it t More

by jmc30jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Godan
Apr 04, 2016 -

Bill Estes Toyota responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Butler Toyota! If there is anything else we can do for you just give us a call! Eric Davis eric.davis@butlerauto.com 317-846-9600

March 21, 2016

Used Car Purchase Smooth I purchased a used car from butler Toyota and honestly felt like I got a good deal on the car. The salesman was down to earth, very friendly and not p More

by jaseric29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Godan
Mar 22, 2016 -

Bill Estes Toyota responded

It was a pleasure to read about your car buying experience working with Todd. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Kind regards, Eric Davis eric.davis@butlerauto.com 317-846-9600

February 27, 2016

good experience, before and after the sale We bought a used sienna awd and had a great experience with our salesman, Rodney Smith. He was a no pressure kind of guy and we really appreciated tha More

by j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Smith, Tom in service, John Bostic, Patrick Everett
Feb 27, 2016 -

Bill Estes Toyota responded

Thank you, J! We are glad we could rectify the situation for you. Run flat tires are a new, really awesome thing and we hope you enjoy them (and never need them to run flat!) Let us know if there is anything we can do for you in the future!

January 31, 2016

Overall a great experience! To pass time while our car was serviced, we decided to browse Butler's Sienna inventory. With child number two on the way, we were interested in a min More

by Colleen and Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tucker, Randy Miles
Feb 03, 2016 -

Bill Estes Toyota responded

Thank you Colleen and Brian! We are so glad we were able to get you in the right vehicle for your growing family! Congratulations on the vehicle and your new addition to be! I will let Jim and Randy know that they did a great job. If you need anything be sure to let us know. And make sure you bring the little one by for us too ooo and aaa over! ~~ Suzie Kriss, Social Media Team

January 30, 2016

dishonesty shines at Butler We purchased a brand new Toyota Land Cruiser from Butler. We planned to pay cash but were convinced by the dealer that leasing was equal. It was not e More

by Looking for honesty
Customer Service
Recommend Dealer
No
Employees Worked With
Randy Miles
January 14, 2016

Amazing service I was really nervous about buying a new car. I've always bought cheaper cars from private dealers. I bought a certified used car and was amazed at the More

by RN9811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lambert Doll
Jan 28, 2016 -

Bill Estes Toyota responded

We are so glad we could help not only with the purchasing of your car, but with the issue the next morning! We appreciate your feedback and review! The best marketing we can get is the words of our happy customers. I will let Lambert know what a great job he did. If you need anything else, don't hesitate to give us a call or stop in anytime. ~~ Suzie Kriss, Social Media Team

January 12, 2016

Great service! Great service and friendly staff made the process simple and easy! Jim Tucker did a great job, answered all of our questions, and was very helpful in More

by KaraB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tucker, Vic Mirza
Jan 28, 2016 -

Bill Estes Toyota responded

Thank you for your kind feedback! We are very glad we could help you find the right car. I will let Vic and Jim know that they did a great job helping you. If you need anything else, please do not hesitate to give us a call or stop in anytime. Thank you! ~~ Suzie Kriss, Social Media Team

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