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Bill Estes Toyota

Indianapolis, IN

4.1
672 Reviews

3232 Harper Rd.

Indianapolis, IN

46240

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Showing 672 reviews

February 16, 2017

Wonderful First Car Buying Experience Ron was wonderful from the beginning, he walked us through everything the car and Butler Toyota had to offer, was very helpful and did not pressure us More

by Emily D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
Feb 17, 2017 -

Bill Estes Toyota responded

Emily, it was a pleasure to read about your first buying experience working with Ron. Congratulations on your new Highlander! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Eric Davis eric.davis@butlerauto.com 317-846-9600

February 09, 2017

Worst service ever!!!! I called to ask for information for a vehicle i am looking for to purchase and this guys (Salesman) Jim Kincaid picked up the phone so i asked him fo More

by Matacosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Kincaid
Feb 24, 2017 -

Bill Estes Toyota responded

I would like to apologize for the bad experience you had with one of our salesmen. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Sincerely, Eric Davis eric.davis@butlerauto.com 317-846-9600

January 25, 2017

Great Experience We had a great experience feom beginning to end with our car search at Butler Toyota. Rod was great to work with and the transaction went very smoothl More

by Kim Bowling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Mirza, Justo "Rod" Rodriguez
Jan 30, 2017 -

Bill Estes Toyota responded

Kim, thank you so much for sharing your feedback with us. I am so glad to hear that Rod helped to make your car buying experience go smoothly. Congratulations on your new purchase. Please let us know if you ever have any questions, and we would be happy to help. Warm regards, Eric Davis eric.davis@butlerauto.com 317-846-9600

December 27, 2016

Efficient Ron Rangel-Scott was very helpful and efficient with my purchase. One of the best buying experiences I've ever had at a dealership. I would recommend More

by BDC1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Skinner, Amber Steele, Ron Rangel-Scott
Dec 27, 2016 -

Bill Estes Toyota responded

We really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Ron provided you the best buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Warm regards, Eric Davis eric.davis@butlerauto.com 317-846-9600

November 28, 2016

Great experience The experience started out good via internet with Jim Kincaid. It continued with Ian Smith who helped us with the purchase of a new Toyota Camry. Very More

by Linda Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales - Ian Smith, Jim Kincaid
Dec 14, 2016 -

Bill Estes Toyota responded

Linda, thank you very much for leaving us this wonderful review. I am happy to hear that Jim and Ian were able to provide you with a positive car-buying experience. I hope you enjoy your new Toyota Camry! Please visit us again at Butler Toyota Scion soon! Eric Davis eric.davis@butlerauto.com 317-846-9600

November 20, 2016

Good Experience Kevin made the buying experience easy and comfortable Have purchased vehicles there previously and would return in future. Have used the service dep More

by applegurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Luzader
Dec 14, 2016 -

Bill Estes Toyota responded

Thank you for leaving us this 5-star review. I am not surprised that Kevin and the rest of the team have given you great experiences here at Butler Toyota, and I speak for everyone when I say that we are all excited to work with you again soon. Happy driving! Eric Davis eric.davis@butlerauto.com 317-846-9600

November 06, 2016

Proud IV Purchase Ron Ranget-Scott made our car-buying experience wonderful. His knowledge, courtesy, and expertise exceeded our expectations. He was very thorough an More

by DDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
Nov 10, 2016 -

Bill Estes Toyota responded

We appreciate you for letting others know about your experience at our dealership. If you ever need anything in the future, please don't hesitate to let us know. Take care! Eric Davis eric.davis@butlerauto.com 317-846-9600

September 08, 2016

Easiest car I've ever bought. Told Dustin how much I was willing to spend.I was standing next to the car.I was interested in,it was a fair price for Butler Toyota and myself..He we More

by Pennyrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Skinner, Jim Kincaid, Dustin Cronkhite
Sep 12, 2016 -

Bill Estes Toyota responded

Thank you for this excellent feedback! We're excited to hear that Dustin was able to work out a very good deal for you! He is an asset to our team and we appreciate all he does. Thanks for the recommendation; we look forward to the opportunity to service you in the future. Eric Davis eric.davis@butlerauto.com 317-846-9600

August 15, 2016

Disastrous car repair This is a warning. Please find another dealer to work on your car. I took my Prius in for repair. My instrument panel display was blank. I dropped it More

by Kpfled
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service area. Cody.
Aug 30, 2016 -

Bill Estes Toyota responded

We sincerely apologize that we did not meet your expectations. At Butler Toyota Scion we pride ourselves on providing top-notch service and the experience you described is not acceptable. We want to research your situation and discuss options to make things right. Please contact us at your earliest convenience. Sincerely, Eric Davis eric.davis@butlerauto.com 317-846-9600

August 09, 2016

No Pressure Sale We went to Butler to "look" at Toyota minivans and ended up buying after a great experience with Todd Godan. Butler Toyota and Todd are not your typi More

by adm46256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Godan
Aug 10, 2016 -

Bill Estes Toyota responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Todd was there to provide you with such exceptional service. Thank you again and congratulations on your new car! Sincerely, Eric Davis eric.davis@butlerauto.com 317-846-9600

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