Bill Estes Toyota

Great experience My wife and I came in to look for a new van for our family. We told Cory upfront we weren't ready to purchase yet and had multiple makes and models to My wife and I came in to look for a new van for our family. We told Cory upfront we weren't ready to purchase yet and had multiple makes and models to look at before we were going to pull the trigger. Even knowing he wasn't going to make a sale today Cory tool the time to show us the options in our pricepoint with no pressure at all. We really enjoyed our time with Cory! We still have no decided on a vehicle but I would highly recommend working with Cory as we really enjoyed our experience with him! More

Fantastic Car shopping made easy, never left with a question unanswered. I got in the vehicle I wanted for the price I wanted. Very painless process and awesome Car shopping made easy, never left with a question unanswered. I got in the vehicle I wanted for the price I wanted. Very painless process and awesome sales expirence by Cory. More

Butler Toyota Review Cory was extremely helpful and professional. He wasn’t the typical “car salesman”. He was passionate about what he does and ensuring that the customer Cory was extremely helpful and professional. He wasn’t the typical “car salesman”. He was passionate about what he does and ensuring that the customer’s desires are priority. You can’t say this about many salespeople, but Cory was trustworthy. Butler Toyota, as a whole, was a professional and clean environment. The staff was extremely helpful and enjoyable. More

Sticky situation My situation was really tough. I just totaled my car, insurance didn’t completely pay my car off, and i obviously needed a new one. My credit isn’t th My situation was really tough. I just totaled my car, insurance didn’t completely pay my car off, and i obviously needed a new one. My credit isn’t the greatest so i knew it was going to be difficult. But some how he worked it out and got me into a new, reliable family car! He really saved my butt. I would recommend him to anyone! More

Awesome experience I had a great experience and great help finding a car that I like and is a great family vehicle and everyone treated me great and felt welcome I had a great experience and great help finding a car that I like and is a great family vehicle and everyone treated me great and felt welcome More

Completely satisfied Had a 1pm to look at a 2018 RAV4 limited. At that time my wife and I had the pleasure of meeting your sales rep Rod Rodriguez who did a great job in Had a 1pm to look at a 2018 RAV4 limited. At that time my wife and I had the pleasure of meeting your sales rep Rod Rodriguez who did a great job in helping us make our decision. Overall we had a great experience and flelt we received a super deal on our trade in and lease on the new RAV4 limited. Our thanks to the Butler team and Rod for making that happen before 4pm. John&Sue Finnegan More

Good service Troy Stephens has been a Great help with getting me a great deal on my trade in. Me and my friends and family is very happy with his performance. Troy Stephens has been a Great help with getting me a great deal on my trade in. Me and my friends and family is very happy with his performance. More

Completely satisfied Butler Toyota, what a great experience. Joy Hurley and Scott George rendered great care for me and my wife during our buying experience. Friendly, hon Butler Toyota, what a great experience. Joy Hurley and Scott George rendered great care for me and my wife during our buying experience. Friendly, honest conversations that provided confidence in the purchase of a used truck. Very well organized with our personal fondness of the electronic desktop at the closing. Best wishes for a strong year end and on into the future. John Busler More

They do not honor their offers Be very careful when dealing with the Internet sales people. We had discussed every aspect of a purchase of a car the financing the final price ha Be very careful when dealing with the Internet sales people. We had discussed every aspect of a purchase of a car the financing the final price had the stock number for the car etc. and had the emails to prove this offer. When we arrived we were handed over to sales man ( who was actually very nice )we spent an hour and 15 minutes with him test driving the car etc. upon completion of all that we went to finalize everything to purchase the car to find out that Butler Toyota would not honor the financing agreement provided to us via email from their Internet sales person . The sales manager came and told us the Internet sales person made a mistake and that she would not honor that agreement. I asked her why she could not buy down the loan (as I knew was possible from previous cars we have purchased at other dealerships). She let me know that it would be possible for her to buy down the rate but that she refused to do so. I let her know that I had emails from Margo letting us know the finance offer along with the offer for the price of the car she stated she made a mistake and that the offer would not be honored. She was also not nice about it at all not customer service oriented in the least. We will never know if she truly made a mistake or she simply lied to get us into the door we walked out without purchasing a vehicle there and will never purchase a vehicle at this location . The manager could've easily honored her employees mistake however she proved not be a very honorable manager. Please save yourself time and go to a different Toyota dealership I guarantee you they are more honest than the sales Manager and Internet sales people at Butler Toyota and likely will have 100% better customer service ( you can't get much worse than lying and not honoring something a customer has in writing ) More

TERRIBLE!!! I called the dealership that morning made an appointment. When I got there that salesperson was not available. Another stepped right in and started a I called the dealership that morning made an appointment. When I got there that salesperson was not available. Another stepped right in and started answering my questions. We started the paperwork and he comes to me with a payment number. We proceed. Then he said there had been a "missed key punch" and the payment was REALLY going to be this, (200) more than the original number. I had been clear about my terms. Moved back to the "finance guy" the experience got even worse. He was confrontational when he eventually have me my anticipated payment amount and it was 80 over my stated terms. The interest rate stated was higher than anticipated and when I questioned that, he was magic ally able to get it down nearly another 2 points. After which he had said that was the best he had. I felt they were deceitful, ride and condescending. They lost a sale that day. I bought a beautiful Toyota the very next day at Beck Toyota. Believe me when I say, Beck is worth the drive. They were amazing. More