Bill Estes Toyota
Indianapolis, IN
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Excellence All Around We have purchased 2 cars from Butler Toyota and we couldn’t be happier with this dealership. Scott George sold us both cars and he gave us excellent s We have purchased 2 cars from Butler Toyota and we couldn’t be happier with this dealership. Scott George sold us both cars and he gave us excellent service. He was always available when we needed him and went out of his way in every respect to take care of us spending unlimited time during our purchase and patiently showing us the features of the car after purchase. he has a great no-pressure sales approach and is very knowledgeable about their products. He even gave us his personal cell number in case we had any questions. Not too many sales people do that! Go see him—you will be happy you did! More
DAWN, EARL & VIC MADE MY DAY! Decided on a Toyota RAV4 Hybrid for great fuel economy and safety ratings. Dawn, Earl and Vic were wonderful and I highly recommend Butler Toyota! Decided on a Toyota RAV4 Hybrid for great fuel economy and safety ratings. Dawn, Earl and Vic were wonderful and I highly recommend Butler Toyota! More
Excellent service! We drove from 2 hours away and Jason and the finance team stayed after closing until we could get to the store. I know they were all wanting to go hom We drove from 2 hours away and Jason and the finance team stayed after closing until we could get to the store. I know they were all wanting to go home but everyone was wonderful and did not rush us and treated us as if it was a normal day and not late on a Saturday evening! Jason had everything ready to go and Andy was able to get us fantastic financing! More
Happy Camper Jamie Mallory greeted me when I entered the dealership. He verified that I was not working with another salesperson at the dealership. He briefly aske Jamie Mallory greeted me when I entered the dealership. He verified that I was not working with another salesperson at the dealership. He briefly asked me how he could help. Unlike in other dealerships I visited, when I described that I wished an unrealistically low lease payment with just using my trade he did not lose interest. He invited me to his desk to further discuss what I sought. Jamie recommended the Toyota Corolla LE. I looked at one in the showroom. I might mention at this time that Jamie has "easy going" demeanor with no pressure. He was doing his job with a "light touch." After leaving for a few moments he returned with a sheet that showed the appraisal value of my trade and various financing options (amount of money down for both leasing and financing) available to me. I must admit that the information sheet impressed me. When I mentioned that I was not yet ready to commit there still was no pressure. The desk manager came over to thank me for coming in with no "What do I need to do to earn your business?" The financial information that they provided was what I needed. After visiting several other dealerships I returned the next business day to finance my new 2019 Toyota Corolla LE. I would strongly recommend that when visiting Butler Toyota ask to work with Jamie Mallory for a very pleasant buying experience. More
Butler Toyota service worst experience I have bad service experience from Butler Toyota service center. I have asked them to fix my car fan motor for squeeing noise and they replaced blo I have bad service experience from Butler Toyota service center. I have asked them to fix my car fan motor for squeeing noise and they replaced blower motor with new motor and new filter and new noise coming from same air vents. I have paid full price with labor and parts. I need to go back to them again for same fix since technician don't care about what they fixed. When you call them They don't want to look at that without appointment and not sooner, you have to live with same problem till you get appointment.. They should hire technicians who can diagnose and fix Cars. More
Amazing experience, First time car buyer!! I have never bought my own car let alone have been to a car dealership on my own! Bob and Vic made my experience comfortable and told me all the infor I have never bought my own car let alone have been to a car dealership on my own! Bob and Vic made my experience comfortable and told me all the information I needed to know!! I bought my first car (brand new) for a great deal and I’m super satisfied with my experience! I would go back to Butler Toyota for my next vehicle!! More
Quick, easy, and diligent. It helped that I knew exactly what I wanted, but Scott was completely knowledgeable on the Tacoma I was looking for. Most of the financial paperwork w It helped that I knew exactly what I wanted, but Scott was completely knowledgeable on the Tacoma I was looking for. Most of the financial paperwork was completed during the day while I was working so this made it very effortless on my end. After I finished work, I walked over to the dealership, had a nice conversation with the lease manager, picked up my truck and headed on to softball for the evening. I would recommend this dealership and its people for any car buying needs. More
Awesome place to buy vehicle! Bob was wonderful to do business with - no pressure and met all of my needs and wants in my new truck! Tony from finance was a pleasure to work with Bob was wonderful to do business with - no pressure and met all of my needs and wants in my new truck! Tony from finance was a pleasure to work with as well!! More
Purchase used 2006 Highlander Hybrid Contact dealership for updated photos which were supplied via email. Schedule test drive with Scott George who was knowledgable and pleasant. Left dea Contact dealership for updated photos which were supplied via email. Schedule test drive with Scott George who was knowledgable and pleasant. Left dealership with no pressure to compete the sale. Called a couple days later made offer which was accepted and started purchase details over phone. Arrived that afternoon and finished paper appx. 1 and half hours later. More
Highly Recommend I purchased a new Toyota 4Runner from Butler Toyota and was extremely happy with everyone there. My salesman Clarence Scarborough was great to work wi I purchased a new Toyota 4Runner from Butler Toyota and was extremely happy with everyone there. My salesman Clarence Scarborough was great to work with. He was Very friendly and made the experience fun. I would highly recommend him and Butler Toyota to anyone. Andy Skinner in finance was also great to work with. He was very thorough in explaining everything with my loan. Very easy to work with. More