Bill Estes Toyota

This dealership upholds the highest standard when it comes to buying a vehicle. They make it simple and save you time. I didn't have to haggle for a better payment or share unnecessary information befor comes to buying a vehicle. They make it simple and save you time. I didn't have to haggle for a better payment or share unnecessary information before it was the right time. Jerry lead me through the purchase, he remained professional and informative. His dedication to the craft is impeccable-- he was delivering my truck while he had a newborn in the hospital. The craziest part is I SELL CARS and this was my very first purchase. I was treated with respect, was given a tour of the dealership and even got to meet the "man behind the scenes" Brad. In the finance office Alisha did not pressure me with "what if" situations. She knew her products and stood behind them only offering information and protection. I will be returning for my wife's new Highlander next year! Thank you all so much! More

This dealership was a lot faster then most I have been to the only thing was the bank that took longer then we both wanted but they keep me in the loop while I was setting at home waiting and Corry was very the only thing was the bank that took longer then we both wanted but they keep me in the loop while I was setting at home waiting and Corry was very helpful would recommend him to anyone that is looking to buy a car More

I worked with Mike McGinness recently and the experience from the first call, visit, test drive, finance was top notch. His transparency throughout our conversation and working the deal goes beyond words. I from the first call, visit, test drive, finance was top notch. His transparency throughout our conversation and working the deal goes beyond words. I ended up shifting away from another local Toyota dealer because of their additional charges outside the advertised online pricing. Keep it up! More

I recently had the pleasure of experiencing world-class service at Bill Estes Toyota, and I am truly impressed. From the moment I walked in, I was greeted with warmth and professionalism. Brad Lowery, the service at Bill Estes Toyota, and I am truly impressed. From the moment I walked in, I was greeted with warmth and professionalism. Brad Lowery, the Sales Manager, went above and beyond to assist me in finding the perfect vehicle that suited my needs. His knowledge, patience, and genuine willingness to help made the entire process smooth and enjoyable. Additionally, I had the pleasure of interacting with Doug from the Service department. His expertise and attention to detail were evident as he efficiently handled the maintenance of my vehicle. His commitment to ensuring my car's performance and safety was truly commendable. The exceptional service provided by Brad Lowery, Doug, and the entire team at Bill Estes Toyota has made me a loyal customer. Their dedication to delivering exceptional customer service is a true reflection of their commitment to excellence. I highly recommend Bill Estes Toyota to anyone seeking not just a car, but an exceptional experience. Thank you, Brad, Doug, and the entire Bill Estes Toyota team, for going above and beyond to provide outstanding service. Sincerely, VK Moudgalya More

Amazing experience! Would highly recommend They made it a smooth and easy transaction!! The new GM has made some great improvements! Would highly recommend They made it a smooth and easy transaction!! The new GM has made some great improvements! More

I feel very taken advantage of after my experience here. I made an appointment for routine oil change/tire rotation that's included with my Toyota Care. I was told when I arrived that it was time for my "30 I made an appointment for routine oil change/tire rotation that's included with my Toyota Care. I was told when I arrived that it was time for my "30,000 mile service" and was not told any sort of price, so I assumed it would be no charge just like my oil change/tire rotation (which is what I made the appointment for). After the service I was told my total was $330..... if I had known it would be that much I never would have said yes but the way the service advisor worded it, that was basically my only option, and he never said any sort of price. Obviously I have learned the hard way to not trust anyone in the car industry. I have contacted the service advisor that charged me $330, David Louderback, and Toyota and no one has gotten back with me at all. I am very disappointed and will not be returning. Would not recommend. Also, a big deal was made that they "had to have 5 stars" on the survey I would receive about my experience. You can guess who never received a survey. More