Bill Estes Ford

We drove from Yorktown, In to look at an SUV we found online. We spoke to Wes Widener (the SalesmanI before we arrived and from that moment he was completely professional. When we arrived Wes and JR (th online. We spoke to Wes Widener (the SalesmanI before we arrived and from that moment he was completely professional. When we arrived Wes and JR (the Sales Manager) were polite, professional and just great to work with. We had a small issue with paint that we were assured would be taken care of even if we bought the vehicle. Needless to say we walked out with an Explorer. We will be looking for these fine gentleman the next time we look for a vehicle. More

My husband and I received such patient and courteous service with the salesman Michael Starnes. He really worked well with us to meet all our concerns and needs. Thank you for offering excellent servi service with the salesman Michael Starnes. He really worked well with us to meet all our concerns and needs. Thank you for offering excellent service. Katrina More

Had a great experience with the service department at Bill Estes Ford. The work was completed on time, and they got me on my way! Bill Estes Ford. The work was completed on time, and they got me on my way! More

Purchased a 2022 Ford F-150 Truck last evening and were very pleased with the Staff at Bill Estes Ford in Brownsburg Indiana. We will definitely Recommend this Dealership. very pleased with the Staff at Bill Estes Ford in Brownsburg Indiana. We will definitely Recommend this Dealership. More

Over all I was very pleased with Rick McIntyre, at Bill Estes Ford in Brownsburg. The transaction went smoothly. There was an issue with the vehicle I was purchasing where it needed to be in the shop over Estes Ford in Brownsburg. The transaction went smoothly. There was an issue with the vehicle I was purchasing where it needed to be in the shop over the weekend. They told me I could pick it up on Monday. I hadn't heard anything from them by the afternoon so I had to call them. That is the only reason I didn't give them a 5 star rating. Rick McIntyre made up for it by coming in on his day off on Tuesday and made sure all was in order so I could get my car! That was very impressive to me! Thank you Rick and all who made my car buying experience a good one!! 👍 More

Very good dealership with friendly staff. They made the process of buying a vehicle from out of state smooth and easy. Would definitely recommend. They made the process of buying a vehicle from out of state smooth and easy. Would definitely recommend. More

Steve Angle was the best salesperson! I had been looking at a Toyota Highlander and Steve helped me choose a 2022 Explorer. I love it! Everyone at the dealership was very kind and help I had been looking at a Toyota Highlander and Steve helped me choose a 2022 Explorer. I love it! Everyone at the dealership was very kind and helpful. More

Very impressed with this dealer. Found the truck I liked on Autotrader and worked the entire deal over email. Steve Angle was my salesman and I will definitely go back! Nice work! Found the truck I liked on Autotrader and worked the entire deal over email. Steve Angle was my salesman and I will definitely go back! Nice work! More

I was very pleased with Rick McIntyre as our sales person. He was honest, friendly and helpful. I really began to trust Rick when he called me to let me know the car I wanted to see was delayed in a person. He was honest, friendly and helpful. I really began to trust Rick when he called me to let me know the car I wanted to see was delayed in arriving and that I could come later than our appointed time. His honesty allowed me to not be sitting at the dealership just waiting on the car. His call was much appreciated and led me to want to work with him. Rick also allowed me to drive the vehicle to my mother so she could see it instead of having to bring her to the dealership. This was helpful as she cannot walk well. I would rate Rick as a 5 star salesman. We like the Jeep we purchased and are very happy with it. Greg Moore More

The service department at Bill Estes Ford is NOT helpful! I had issues with my 2016 Ford Focus stalling out as if it were out of gas. After researching, I discovered there had been a recall for the canister I had issues with my 2016 Ford Focus stalling out as if it were out of gas. After researching, I discovered there had been a recall for the canister purge valve which, once replaced, should have taken care of the issue. Not only did they not have the part in stock (even though we made the appointment two weeks in advance), the stalling out continues to happen. We were without the vehicle over a weekend that we were traveling and were not provided with a loaner. After multiple calls that were disconnected and leaving a message that was never returned, I've been told there is no more they can do to fix it. When I told them I would find a different dealership to help me, the service department quickly said they would discuss with the service manager how to help me and call me back. That was 4 days ago. I still have not heard from anyone. The service advisor with whom we worked was rude and lacked professionalism, yelling at other service attendants in the presence of customers and speaking to me (a woman) with very little respect. I also own a Ford Escape and have had trouble with it as well. I will never own another Ford vehicle, nor will I be requesting service from this dealership. I would highly recommend looking into a GM dealer if you are in search of a new car or needing service. More