Bill Estes Ford

Always courteous staff. Service department is quick and informative. Provided transportation to my home since services was going to take longer than I thought and provided pick up at home was car was ready informative. Provided transportation to my home since services was going to take longer than I thought and provided pick up at home was car was ready. More

Unplanned purchase for us. Moke worked hard to find good vehicle for our needs. Process was smooth and professional. Follow up calls have been timely. Would purchase here again. vehicle for our needs. Process was smooth and professional. Follow up calls have been timely. Would purchase here again. More

Handled very well. TJ and Faith always takes care of things in a very professional way. He goes out of his way to take care of the customer TJ and Faith always takes care of things in a very professional way. He goes out of his way to take care of the customer More

2014 Ford F 150 Large selection of good, low mileage, well taken care of trucks. Mike Starnes made the shopping experience very easy and lead me right to the truck I Large selection of good, low mileage, well taken care of trucks. Mike Starnes made the shopping experience very easy and lead me right to the truck I needed. More

To much time Spent alot more time then expected. I gave my payment that I wanted it at on Saturday and it was alot more so had to spend extra time that I really di Spent alot more time then expected. I gave my payment that I wanted it at on Saturday and it was alot more so had to spend extra time that I really didn't have. More

Great service for an untimely auto failure. Had a transmission failure on my 2013 Ford Edge, Due to the need of additional parts and not being able to return the vehicle in a timely manner. I h Had a transmission failure on my 2013 Ford Edge, Due to the need of additional parts and not being able to return the vehicle in a timely manner. I had to spend approximately 10 days in Northern Indiana without our auto. Bill Estes Ford stepped up by delivering a new F150 pickup to us to use until they could get our car repaired. At which time they delivered our car to us and picked up the F150. Thank you again Bill Estes More

Trustworthy dealer Bought a 2015 Ford Focus s sedan with 12,800 original miles l has a detailed car fax report on it they wanted around $11,500 for it which I thought wa Bought a 2015 Ford Focus s sedan with 12,800 original miles l has a detailed car fax report on it they wanted around $11,500 for it which I thought was a good deal but I looked it up on KB and it had a lower value than that . They did explain that it was higher priced because of the mileage. Which I thought was fair because that to me was the most important feature that and it is a economy car. Ended up getting a very good deal way below the $11,500. They were great to work with . I would recommend them to anyone. I actually leased my first new car with them years ago .My husband told me I would never get the lease payment that I wanted . But I absolutely did. More

Karen Nay went above and beyond to help me get a car for my 16 year old. Thank you Karen! You are a great asset my 16 year old. Thank you Karen! You are a great asset More

The salesman and staff were extremely helpful and willing to work to help me find the perfect fit for me, my family, and our budget. Cannot thank them enough. Awesome service!!!! to work to help me find the perfect fit for me, my family, and our budget. Cannot thank them enough. Awesome service!!!! More

Friendly and Knowledgeable Staff Great experience and friendly staff. We were greeted a few minutes upon arriving. He helped us find the cars we were looking for. The staff is very kn Great experience and friendly staff. We were greeted a few minutes upon arriving. He helped us find the cars we were looking for. The staff is very knowledgeable regarding the cars and where they are located on the lot. I really appreciated the sales person i worked with, he was able to show us another car that was just bought at auction that day as well. The finance person was friendly and patient as i wasn't sure what extended warranty i wanted to go with. More