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Bill Estes Ford
Brownsburg, IN
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Ford Fusion Hybrid Titanium Mike and Sean had a great team chemistry and all the specialists who supported the deal new their roles well. Worked hard to be competitive and respo Mike and Sean had a great team chemistry and all the specialists who supported the deal new their roles well. Worked hard to be competitive and responded positively to criticism. I came with firm comps on other vehicles and they did best to compete and ultimately due to their efforts and the quality of the vehicle won my business despite being nearly $100 more per month to other vehicles I was considering. More
Best of the best Best price, best service, best deal, with no pressure! Most pleasant vehicle purchase I've ever had! This is as good as it gets. Couldn't be more plea Best price, best service, best deal, with no pressure! Most pleasant vehicle purchase I've ever had! This is as good as it gets. Couldn't be more pleased with my new truck deal and purchase experience! More
Everything that was do for service was completed. All the service that was needed was done well. They found a problem with tire lug nuts. The tire rotation would be very difficult and if ever got fla All the service that was needed was done well. They found a problem with tire lug nuts. The tire rotation would be very difficult and if ever got flat tire may not be able to get changed easily. They put on new style of lug nuts which be better and not have same problem. More
Oil Change Arrived about 10 minutes early. They were ready for me and the process took less than an hour. This visit was The Works package. Included in that w Arrived about 10 minutes early. They were ready for me and the process took less than an hour. This visit was The Works package. Included in that was oil and filter change, tire rotation, multi-point inspection, etc. More
Bill Estes Ford is the primary shop for service of my Ford vehicles. I’m very loyal to Ford vehicles and I retain my vehicles as long as possible. All of the Ford vehicles I own are more than 10 years ol Ford vehicles. I’m very loyal to Ford vehicles and I retain my vehicles as long as possible. All of the Ford vehicles I own are more than 10 years old and it’s important to me to keep them maintained and in excellent condition. When service or a repair is necessary I’m very particular about the quality of the parts and who will be performing the repair work. Bill Estes Ford has earned my trust by demonstrating a history of quality work at a reasonable rate and polite, friendly service. More
This dealership takes pride in their work. They are very helpful and knowledgeable when it comes to customers vehicles; even on makes other than Ford. All employees were very professional and polite. helpful and knowledgeable when it comes to customers vehicles; even on makes other than Ford. All employees were very professional and polite. More
Car sale Very bed experience With sale’s manager. Have a deal with him, but changed after I want to pay full. Not sure his name, only know he works Saturday Very bed experience With sale’s manager. Have a deal with him, but changed after I want to pay full. Not sure his name, only know he works Saturday More
best place to buy a car Mike met us at the door . It was raining and he made sure that we got inside . it was a great experience . Great customer service ... Mike met us at the door . It was raining and he made sure that we got inside . it was a great experience . Great customer service ... More
Although I’ve had a great experience thus far with my Service Advisor, Tyler, the stars poor, fair, average, good or excellent as this review does NOT reflect his customer service as the main concern he Service Advisor, Tyler, the stars poor, fair, average, good or excellent as this review does NOT reflect his customer service as the main concern here was servicing my vehicle which is having major drivability issues. After getting my vehicle back multiple times, and being told nothing is wrong after the technicians inability to duplicate my concern (which I’ve experienced every single times the vehicle is returned back to me) i don’t really confide in the service received here unfortunately. Also, after my last visit picking up my vehicle someone helped themselves to money I had left in my car - this is theft. When I advise the service manager, Robert, he pretty much chuckled disregarded the seriousness in this claim and became very defensive explaining how long each technician been there. At the end, my car still is not fixed, unsafe and unable to drive. More
Professional staff and positive dealership Great experience purchasing my new truck at Bill Estes. Sales Consultant Steve Meegan had great product knowledge, researched any tech or mortgage qu Great experience purchasing my new truck at Bill Estes. Sales Consultant Steve Meegan had great product knowledge, researched any tech or mortgage question and never once felt pressured in the sales process. Furthermore, had very good conversations and dealings with GM Andy, GSM Brian and FM Darryl. Appreciated the strong display of integrity gentleman and accomplishing a mutual goal: win/win for the consumer and dealership. * Note- I did quite a bit of overall research with darn near every ford dealership in Central Indiana. My consumer conclusion: Bill Estes is very well run dealership with positive energy from its staff and happy customers. More