Bill Estes Ford

Mike Parham and his assistant Sean helped me get out of a bad car situation and into a brand new car, service team was great bad car situation and into a brand new car, service team was great More

Mr. Bricker was an awesome Sales representative. He was very polite, professional, & caring. He was honest & cared about all my needs & wants In a car. very polite, professional, & caring. He was honest & cared about all my needs & wants In a car. More

I had a horrible time getting my title sent over from IN to VA after buying a vehicle here. Tori their rep worked really hard and went over and above to support me and my many trips to the DMV and resending to VA after buying a vehicle here. Tori their rep worked really hard and went over and above to support me and my many trips to the DMV and resending/resubmitting documents to them. Finally got it squared away after 7 months and couldn't have done it without the quality service! Thanks! More

Mr. Saunders, has great customer service skills and is very professional. He does what he can to please and help the customers. He a pleasure to deal with. very professional. He does what he can to please and help the customers. He a pleasure to deal with. More

Darryl was very helpful and very respectful to me and wife and Mitchel was wonderful and very helpful to get me in my new truck thanks John Vaughn and Rebecca MC Niel wife and Mitchel was wonderful and very helpful to get me in my new truck thanks John Vaughn and Rebecca MC Niel More

Best experience I’ve ever had at any car place let alone a sales store. Will come back for sure! And tell others about here! a sales store. Will come back for sure! And tell others about here! More

In the changing times with most employers using direct deposit, the customers using automatic withdraws and renting, it was quite challenging. All and all we finally made it through it. deposit, the customers using automatic withdraws and renting, it was quite challenging. All and all we finally made it through it. More

I just wanted to leave a review of our recent experience purchasing a new vehicle from Bill Estes Ford. As a rule making a car purchase is on my list of least favorite things to do. We have had numerous ex purchasing a new vehicle from Bill Estes Ford. As a rule making a car purchase is on my list of least favorite things to do. We have had numerous experiences through the years and most of them were not good. I was pleasantly surprised this time and our new car purchase couldn’t have been easier or more friendly! Our sales advisor was Mike Parham and he was friendly and efficient and couldn’t have been more accommodating. The young man who explained all the many features of our new SUV was extremely knowledgeable and patient with us. I feel we received a great deal and was very pleased with our overall experience! More

I normally hate going to dealerships due to the pushy sales staff and the stress of buying a new vehicle, however when I walked into Bill Estes Ford I didn't feel immediately pressured to make a purchase sales staff and the stress of buying a new vehicle, however when I walked into Bill Estes Ford I didn't feel immediately pressured to make a purchase! The sales staff was super friendly and very informative and they made the entire process of trading in my car and getting a new truck simple! Trent, Jacob, and Darryl were all great to work with and I will for sure be going back in the future! More

Best dealership experience in over a decade. I'm a customer for live. Trent is the way all sales personnel should be but never are. He sets the standard. customer for live. Trent is the way all sales personnel should be but never are. He sets the standard. More