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Bill Estes Chrysler Jeep Dodge RAM

Brownsburg, IN

3.5
46 Reviews

745 E 56th St

Brownsburg, IN

46112

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Showing 46 reviews

November 13, 2023

Always an exceptional services from bill estes. Well knowledgeable representatives and technicians. At almost 200k miles, my RAM 3500 still pull like new. Thank you guys. More

by Ayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
November 10, 2023

I scheduled an oil change on line for 9:00 days before, my Jeep was taken into the shop until 10:00. Plus I had to wait another hour for the oil change to be finished. It would have been quicker to go else More

by Davethetruckguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Blow
Nov 14, 2023 -

Bill Estes Chrysler Jeep Dodge RAM responded

Thank you for your feedback. I'm truly sorry for the extensive delay you faced during your scheduled oil change. Your time is valuable, and the prolonged wait doesn't align with the efficient service we aim to provide. We apologize for the inconvenience caused and understand your frustration. We will be reaching out, but if you haven’t yet heard from us, please contact me. Alvin Santana, General Manager, 317-456-1618

May 04, 2023

Took my vehicle there in March for service. Needed CV axle replaced, they replaced the shafts. Less than 2 months later the snap ring on the intermediate shaft snapped while doing 60mph. Too More

by Kirk Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa
July 18, 2022

Do NOT take your vehicle here for service. Being under warranty I have to take it to a Dodge dealership and I’ve unfortunately had to take mine here 3 times and every single time they’ve had i More

by aofsolitude
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service department
Jul 19, 2022 -

Bill Estes Chrysler Jeep Dodge RAM responded

Thank you for sharing your review. I understand your time is valuable and I do apolgoize for the frustration that has occurred on our behalf in relation to the length of time it takes to repair your vehicle. I would like to speak with you further and hopefully answer any questions you may have. Please reach out to me at your convenience. Alvin Santana, General Manager, 317-456-1618

July 08, 2022

Make sure they have staff to look at car before you leave it with them More

by rbwrightunltd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zoe
June 23, 2021

Horrible sales process followed by a unresponsive service department. Stay away! More

by DMac4Pack
Recommend Dealer
No
Employees Worked With
Jason
February 18, 2019

Very open and honest. Mr. Dudley was a very jovial man, pleasant to deal with. He has made himself available tho help, even after the sale, me with any questions I may have More

by molar32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Dudley
February 16, 2019

Great place to do business Rick Howard was great to work with. He even came and picked me up after I returned my rental car. Quickest time I have ever experienced in purchasin More

by Mommagast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Howard
February 10, 2019

Excellent service We went to Bill Estes twice — once to look and once to lease a car. Both times were tremendously good experiences. We first spoke to Leon, who was ver More

by Marcia E-H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon and Mitchel
February 07, 2019

A great customer experience with service. I took my vehicle to Bill Estes CDJR for some minor warranty work. From the first contact, and every step of the way, I was impressed with the way I w More

by Jeeper68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Watson