Bill Estes Chrysler Jeep Dodge RAM
Brownsburg, IN
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Always an exceptional services from bill estes. Well knowledgeable representatives and technicians. At almost 200k miles, my RAM 3500 still pull like new. Thank you guys. Well knowledgeable representatives and technicians. At almost 200k miles, my RAM 3500 still pull like new. Thank you guys. More
I scheduled an oil change on line for 9:00 days before, my Jeep was taken into the shop until 10:00. Plus I had to wait another hour for the oil change to be finished. It would have been quicker to go else my Jeep was taken into the shop until 10:00. Plus I had to wait another hour for the oil change to be finished. It would have been quicker to go else where. More
Took my vehicle there in March for service. Needed CV axle replaced, they replaced the shafts. Less than 2 months later the snap ring on the intermediate shaft snapped while doing 60mph. Too Needed CV axle replaced, they replaced the shafts. Less than 2 months later the snap ring on the intermediate shaft snapped while doing 60mph. Took it back to them, they claimed the warranty company declined the repair which was far from the truth. They never submitted a claim according to my warranty company. They didn't charge me to fix it but lied so they didn't have to deal with fixing it properly. They only replaced the snap ring, claim the did inspect the intermediate shaft but after catching them lying to my face I have no reason to believe they did anything they said they did. Stay away from this place. Rude staff, claim they don't give out loaners when in fact they do but will tell you they are all loaned out and you have to wait for one to be returned. Absolute joke of a place. I also called the warranty company and put them on the "I do not recommend list" and to note if I needed warranty work it would be from another place. More
Do NOT take your vehicle here for service. Being under warranty I have to take it to a Dodge dealership and I’ve unfortunately had to take mine here 3 times and every single time they’ve had i Being under warranty I have to take it to a Dodge dealership and I’ve unfortunately had to take mine here 3 times and every single time they’ve had it for a minimum of 10 days. An appointment is useless. Been a week now and I’ve been told it’ll be done “by the end of the week”. That’ll be 14 days “if” it’s done then. Will not give me a loaner either. Buyer beware! Once they’ve sold you the car you’re on your own. More
Very open and honest. Mr. Dudley was a very jovial man, pleasant to deal with. He has made himself available tho help, even after the sale, me with any questions I may have Mr. Dudley was a very jovial man, pleasant to deal with. He has made himself available tho help, even after the sale, me with any questions I may have about my new car. More
Great place to do business Rick Howard was great to work with. He even came and picked me up after I returned my rental car. Quickest time I have ever experienced in purchasin Rick Howard was great to work with. He even came and picked me up after I returned my rental car. Quickest time I have ever experienced in purchasing a vehicle. I wouldn’t hesitate to visit them again the next time I need to look for a vehicle. More
Excellent service We went to Bill Estes twice — once to look and once to lease a car. Both times were tremendously good experiences. We first spoke to Leon, who was ver We went to Bill Estes twice — once to look and once to lease a car. Both times were tremendously good experiences. We first spoke to Leon, who was very nice, no pressure, and helped us see many options. Great knowledge, and very personable. The second time we went back we learned that a former student of mine worked there, and he, Mitchel Dotson, helped us lease our Chrysler Pacifica. Mitch was knowledgeable, efficient, and helpful, as was Leon. All the staff at this location were wonderful, and frankly, it was the best car buying/leasing experience I’ve ever had. These guys know their stuff and are only concerned about their customers getting the best. They’ll have my business for a long time!! More
A great customer experience with service. I took my vehicle to Bill Estes CDJR for some minor warranty work. From the first contact, and every step of the way, I was impressed with the way I w I took my vehicle to Bill Estes CDJR for some minor warranty work. From the first contact, and every step of the way, I was impressed with the way I was treated. I can honestly say that there wasn't anything they could have done to make it better. More