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Bill Estes Chrysler Jeep Dodge RAM

Brownsburg, IN

Overview
Reviews
3.4
47 Reviews
Call Dealership (317) 456-1695

745 E 56th St

Brownsburg, IN

46112

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Showing 47 reviews

November 26, 2023

Had appointment. Heard nothing for 5 days. Texted dealership, said they would check on it. Heard nothing for 2 days. Texted back, they said tech had the vehicle and w More

by littleotis316
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
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Nov 29, 2023 -

Bill Estes Chrysler Jeep Dodge RAM responded

Thank you for leaving your review. We sincerely apologize for the extended delay and the lack of communication during your recent service experience at our dealership. We regret any inconvenience and frustration this situation has caused. We would like to speak with you further about your experience and will be reaching out. You can also contact me at your convenience, if you haven’t yet heard from us. Alvin Santana, General Manager, 317-456-1618

November 24, 2023

Great service. The service person checked on us and provided updates to us on the the entire status throughout the service process. I give a 10 out of 10 for the More

by Bdtyree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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November 24, 2023

Great Service! Bill provides superb and excellent customer service! He represents Chrysler Jeep Dodge in stellar fashion! More

by Moliverr1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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November 23, 2023

The people are nice to work with They are Very helpful and the dealership is clean More

by Mcalspaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fketcher
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November 22, 2023

Terrible customer service, they had my vehicle for a week and didn’t let me know anything! More

by devante3633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Nov 29, 2023 -

Bill Estes Chrysler Jeep Dodge RAM responded

Devante, Thank you for taking the time to share your feedback with us. We're pleased to hear that you were satisfied with the work performed on your vehicle. However, we deeply regret that your experience with our customer service did not meet your expectations. Customer satisfaction is our top priority, and we apologize for any shortcomings in our service. Your feedback is essential, and we would like to understand more about your specific concerns to address and improve upon them. We will be reaching out, but you can also contact me, if you haven’t yet heard from us. Thank you! Alvin Santana, General Manager, 317-456-1618

November 20, 2023

Prompt. Friendly. Spot-on estimates. Quality repair work. Honest. TRUSTWORTHY! Very clean waiting area and restrooms. Good snacks. WiFi that actually w More

by jpamrhein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cherri
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November 19, 2023

Love how convenient the location is. As with any dealership, it is hard to get into. More

by Bburg PPM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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November 17, 2023

First time using this dealership for repair on Durango. Found the problem and fixed. Cost a little more than what I expected. So far everything is working properly. More

by bowler300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Martin
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November 17, 2023

Great service and very friendly and professional. Service writer is the best along with. Staff More

by taustin6789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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November 16, 2023

Bill fletcher got it done for me. Excellent customer service and accommodation for situation outside his control or mine. More

by njanofskynick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill fletcher
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