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Bill Dodge Kia

Westbrook, ME

4.7
98 Reviews

3 Saunders Way

Westbrook, ME

04092

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98 Reviews of Bill Dodge Kia

December 07, 2024

Garrett the sales guy was great to work with, helpful but not pushy. Chris, that helped me with the paperwork was great as well. He gave me the information I needed to make decisions on the extras I purchase More

by jeffca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A new finance guy from the Mercedes dealership. I can’t remember his name. , Garrett Dupee
Dec 09, 2024 -

Bill Dodge Kia responded

Thank you for sharing your experience! We're delighted to hear that Garrett provided helpful and pressure-free assistance and that Chris guided you through the paperwork with the information you needed. Your recommendation means a lot to us, and we look forward to serving you again in the future!

October 11, 2024

My experience with the dealership was absolutely amazing and all were super courteous I would love to be a part of this team. More

by Willows #2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Legere
Oct 11, 2024 -

Bill Dodge Kia responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our dealership and found our team to be courteous. We appreciate your enthusiasm and interest in being a part of our team! If you're interested in any opportunities, feel free to reach out.

July 08, 2024

I recently had to have service on my vechile and I want to highlight the customer service, attention to detail and the care they provided! Kayla truly appreciates the customer experience! Thank you for tak More

by Marcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian O'Brien, Kayla Bubar
Jul 09, 2024 -

Bill Dodge Kia responded

Thank you so much for your kind words and for taking the time to share your experience with us, Marcy! We're thrilled to hear that you were pleased with our customer service and attention to detail. Kayla and the rest of our team strive to provide the best care for our customers and their vehicles, and it's wonderful to know that we succeeded in your case. We appreciate your trust in us and look forward to serving you again in the future. If you ever need further assistance, please don't hesitate to reach out.

June 10, 2024

Service rep was polite and helpful. So far, services provided seem ok. However, the recall which prompted me to bring my car in for service today was not done due to the needed part n More

by bfoster_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Ramos
Jun 12, 2024 -

Bill Dodge Kia responded

Thank you for sharing your recent experience with us. We appreciate your feedback as it helps us improve our service. We are having a difficult time finding a file based on the customer info provided but would like to look into the issues you described further. Please feel free to reach out to us directly at (207) 854-3200 so that these concerns can be discussed and resolved. Thanks again, and we hope to hear from you soon!

March 27, 2024

Great service , sales team was easy to work with and very helpful especially Ken Sweet. More

by Doreen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Sweet, Alec Barry, David Hellin, Kayla Bubar
Mar 27, 2024 -

Bill Dodge Kia responded

Thank you for taking the time to leave us this positive review, Doreen! Lovely to see you had a great customer experience with us!

March 13, 2024

Owned Kia’s for at least 15 years due to the excellent car and service More

by jcnorton5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Wilkinson, Amr Shokhba
Mar 14, 2024 -

Bill Dodge Kia responded

Thank you so much for the high rating! We appreciate your loyalty and continued business!

March 10, 2024

Went in for my first oil change. Very efficient and very professional. Great experience. Will be back More

by Jocelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Wilkinson, Amr Shokhba
Mar 11, 2024 -

Bill Dodge Kia responded

Thank you for the positive review; I will be sure to share it with the team here at Bill Dodge! Take care!

March 03, 2024

Jeremy and Mike went out of their way to ensure my Kia was fixed right away so that my daughter could return to college. They helped with a rental car and shuttle. Very kind and caring individuals. I rate More

by Joanndiaz1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Wilkinson, Mike Buck
Mar 03, 2024 -

Joanndiaz1234 responded

Bill Dodge Kia Service is top notch!

Mar 04, 2024 -

Bill Dodge Kia responded

Thank you so much for taking the time to review your customer experience with us. We are absolutely thrilled that you have rated us so highly! Kindest regards.

February 19, 2024

Good service. They do the work promised at the quoted price. No gripes. No isues. More

by 07-eels.ampler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Wilkinson, Amr Shokhba, Mike Buck
Feb 20, 2024 -

Bill Dodge Kia responded

Thank you for taking the time to leave this positive review! We hope to be able to assist again in the future!

January 10, 2024

Always get the very best and fastest service from ALL the staff of the Westbrook Service Center. I wouldn’t take me vehicle anywhere else and refer my family and friends to them as well More

by PeaceSeeker1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Wilkinson, Amr Shokhba, Mike Buck
Jan 11, 2024 -

Bill Dodge Kia responded

Thank you for your great review and recommendation! We truly appreciate your business and hope you have a great day!

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