Bill Dodge Kia
Westbrook, ME
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98 Reviews of Bill Dodge Kia
So far, my experience with Bill Doge has been exceptional. Friendliness of staff is outstanding. Not pushie!! Everything very clean. Outstanding dealership. Would recommend to anyone and will exceptional. Friendliness of staff is outstanding. Not pushie!! Everything very clean. Outstanding dealership. Would recommend to anyone and will continue to do business there. More
We had a great experience with our new purchase of a 2012 Kia Sorento at Bill Dodge. We were treated with respect, offered a great price for our trade in and the new Kia, and all of the financing options av Kia Sorento at Bill Dodge. We were treated with respect, offered a great price for our trade in and the new Kia, and all of the financing options available to us. We couldn't have asked for a better sales team to work with. We had a very specific list of options that we were looking for and they made it happen by locating just what we wanted and brining it to Maine! More
Friendly and courteous, knowledgable of vehicle and went out of his way to assist us, first with the purchase and then with the service. Follow-up was excellent both from the dealer & with corporate service out of his way to assist us, first with the purchase and then with the service. Follow-up was excellent both from the dealer & with corporate service. More
I found the salesperson, Peter Thibault, very helpful and will to go the extra distance for me without any "sales pressure". A welcome change indeed! Everything I was promised I received and would have no t will to go the extra distance for me without any "sales pressure". A welcome change indeed! Everything I was promised I received and would have no trouble reccomending Bill Dodge to friends and family! More
The team of people who helped us to make our purchase at Bill Dodge were exceptionally accommodating. Without being overbearing, they fully answered all our questions, competently researching anything they Bill Dodge were exceptionally accommodating. Without being overbearing, they fully answered all our questions, competently researching anything they were unsure of. Not having an Elantra in their inventory, they ordered us the car we wanted, and afterward, when we changed our minds, they didn't seem the least bit offended. In the meantime, we found a very competitively priced Kia Optima at a different dealership, and because Bill Dodge didn't have the same model on hand, were about to make our purchase elsewhere. Lori, however, worked a little magic, found the same car in New Hampshire, and was able to get it to us in two days. We love our car, believe we got an extraordinary bargain, and were more than satisfied with the service at Bill Dodge. More
My family and I have purchased several vehicles from Bill Dodge, our last vehicle purchased was a Kia Sorento. We love the car and had a great experience during our visit. Peter, our salesperson, and Debbi Dodge, our last vehicle purchased was a Kia Sorento. We love the car and had a great experience during our visit. Peter, our salesperson, and Debbie, one of the salemanagers there were helpful and went above and beyond to take care of us. We would strongly recommend Bill Dodge to anyone looking for a new vehicle. More
I bought my first Kia back in 2007 and it was a great purchase. Love the Kia brand itself. So, when it came time for my wife to get a new car we went back to Kia because we had been so pleased with min purchase. Love the Kia brand itself. So, when it came time for my wife to get a new car we went back to Kia because we had been so pleased with mine. We picked the one she wanted and started the paperwork. 4 monthes later, and we are still doing paperwork. The dealer sold us the wrong car/vin#!! The day we "bought" this car, the finace representitve flew through everything and did not really listen to our questions and forgot to collect our downpayment and our ID's, and once he was done, him not us, he left, like locked the door and turned off the lights and went home. Meanwhile we are still in the parking lot getting it insured. So they had us come back in a few days later when they relized their mistake, to resign all the documents again, fine, annoying but fine. Then, we get a call a week or so later saying we needed to come back in and do it again because something happened with the paperwork and it needed to be redone. So we were very frustrated at that point and explained to the account manager this. I mean if my wife had been pulled over they could have arrested her since the VIN didn't match. If she had been in an accident, dealing with the insurance would have been a nightmare, since we had insured the VIN#, they had given us, which was wrong. He apologized and was willing to throw in a few features to try to make us happier. So, ok, we filled the forms out and felt a little better, but that excitment of getting a new car had already been extremely dampened and now we were just hoping it was over and done with. Now, 4 monthes after our purchase, we get a call saying they are still having issues with the paperwork and need us to to fill out more paperwork since the Original VIN#/car they recorded that they sold us is still somehow tied to us. Looking at the paperwork and they want us to sign a title as the seller of a car we have never owned as well as a number of others. I will not buy another car from this dealer. I love getting my car serviced there, they have been great in that deptartment but I have no confidence in the sales department. Not to mention that while I was getting my kia inspected, waiting in the waiting room, I can hear the sales staff making fun of customers. I was not the only customer sitting there but how innapropriate to make fun of customers where other customers can hear you. I will also be sending this message to KIA itself, so they can be aware of the face that is selling their cars and the image they are putting out there. More
My first new car and I am very pleased with it. Thank You Bill Dodge for a smooth and easy transaction. I recommend this dealer for anyone looking for a new or used vehicle. After the sale I was taking You Bill Dodge for a smooth and easy transaction. I recommend this dealer for anyone looking for a new or used vehicle. After the sale I was taking to the service department and introduced as part of the family. I'm hoping not to have to see that part of my family for awhile. More
Had firstvisited dealer looking atused SUV"S and dealt with Tony. After looking at used found new Sportage holdover at veryreasonableprice. Shopped around at othermakes and checked reviews of Kia and deci with Tony. After looking at used found new Sportage holdover at veryreasonableprice. Shopped around at othermakes and checked reviews of Kia and decided on Kia. Returned to Bill Dodge and saw Tony and bought the 2010 Silver Kia Sportage. Got excellent treatment and quick procees buying car. Thanks to Tony and chad got options I wanted and terms We were looking for. Definatelywould recommend to friends and return there myself in future. More
I have had two different issues with my Rissistall coverage. One paint damaged do to chemical. Chade address the problesm with Ressistall when I was unable to. The problem was taken care of. The secon coverage. One paint damaged do to chemical. Chade address the problesm with Ressistall when I was unable to. The problem was taken care of. The second was a worn hole in my Front driver side floor mat, I have never had a floor mat ware out. Also rear mat was stained an I was unable to steam clean it out. Chad took the time to fill out the paper work and before I left the dealer ship there were new floor mats in my car. I am one to take care of my cars. We have a KIA Amanti and enjoy the car, We have recived many postive remarks on the Kia. This Kia will have been my 5th car from Bill Dodge. Thank-You Les Holmes More