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Bill Dodge Kia

Westbrook, ME

4.7
98 Reviews

3 Saunders Way

Westbrook, ME

04092

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98 Reviews of Bill Dodge Kia

March 06, 2023

Always provide excellent service. On time. Easy to schedule. Friendly staff. Convenient chauffeur service to get to work and back to pickup car. More

by Cynthia Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Nolan, Scott Joys
Mar 07, 2023 -

Bill Dodge Kia responded

Thank you for taking the time to leave us this positive review, Cynthia! Have a wonderful day!

February 27, 2023

Brought my vehicle in to get check engine looked at. Was told they had no idea after clearing the code. Left the building with more codes on and was told to come back if they magically don’t go away (th More

by coltonl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Heidi Nolan
Mar 03, 2023 -

Bill Dodge Kia responded

Thank you for taking the time to leave this feedback. We are very disappointed to hear that this was your experience with our location. We would like to look further into this situation but do need some additional information from you. Please feel free to reach out to our general manager Mark, at (207) 854-3200 at your convenience. We do value your business and hope to hear from you soon.

March 16, 2022

The staff is always so helpful and pleasant. The work is always done on time and done well. More

by dori26222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu, Heidi Nolan
Mar 17, 2022 -

Bill Dodge Kia responded

Thank you for the kind comments about our team, Dori! We appreciate your business and look forward to assisting you in the future!

December 09, 2021

My sales rep Miki was super helpful and I’m happy to be a Bill Dodge customer More

by redsandstone71@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Belanger , Stu Katwick, Miki Vesprini
Dec 09, 2021 -

Bill Dodge Kia responded

Thank you for this review! We appreciate your business and are so happy you are a customer of ours as well! Have a great day!

August 31, 2021

I wish I could give this dealership more than 5 stars--it seems like I am underrating them. I have never in my life (and I'm 65) encountered such excellence in customer service. I wish I could afford to bu More

by amyschectman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alec Barry, Stu Katwick
Sep 01, 2021 -

Bill Dodge Kia responded

We are thrilled to hear it! Thank you so much for your loyal business, we truly appreciate it!

March 25, 2021

This dealership has fast and accurate service. Checking in and out is extremely efficient and easy. I will definitely continue getting service here and would recommend it. More

by hyundai2371
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nataluk, Peter Koehler
Mar 29, 2021 -

Bill Dodge Kia responded

We appreciate your business very much, thank you again!

February 05, 2021

Kia had some maintenance done and was picked up at my home and returned as well. Work was great and very pleased with it as well. Great place to do our business. More

by dbriskey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Person who picked up our car and returned it. Very nice.
Feb 08, 2021 -

Bill Dodge Kia responded

We appreciate your business very much, thank you again!

December 03, 2020

I had the worst experience! What happened to customer I had the worst experience! What happened to customer service? integrity and accountability? They make mistakes and try to make customers pay for th More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garth Thomas
Dec 07, 2020 -

Bill Dodge Kia responded

We certainly apologize if you had any sort of negative experience with us, and we would like to take a closer look at your visit. If you could send an email to shawn.flynn@bdag.com with more details we would appreciate it.

November 06, 2020

Professional, timely, efficient, honest and friendly! Kia service and sakes are reliable and consistent in their customer support, thoroughness, and follow up. I feel secure! More

by Happy Soul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Craves, Garth Thomas, Jason Nataluk
Nov 09, 2020 -

Bill Dodge Kia responded

That's what we love to hear! Thank you again!

November 04, 2020

This is the second time I’ve been here and they have been great! Easy to schedule, on time for completion and return a sparkling clean car. Also, everyone I have spoken with has been so nice. More

by b_rick121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garth Thomas
Nov 06, 2020 -

Bill Dodge Kia responded

We appreciate your loyal business very much! Thank you again!