Bill Dodge Kia of Saco

If I could give zero stars I would. Bought a Kia Sorento from a private dealership. Well a month later the motor xxxx the bed. The dealership said we had to contact KIA to see if they’d cover it because the from a private dealership. Well a month later the motor xxxx the bed. The dealership said we had to contact KIA to see if they’d cover it because the car had under 150,000 miles. Well the people have no idea what is going on because we were told that it wouldn’t be covered. So then later I get a call that says never mind the guy you talked to was wrong. Then you had to run the diagnostics test to see if it was indeed the motor. This takes over a month. When it’s confirmed it’s the motor you only give a rental car for two weeks knowing you would take months to fix the vehicle. Why should I have to deal with the consequences. Maybe KIA shouldn’t be putting motors in their vehicles that are going to xxxx the bed in two minutes. I was supposed to move to South Carolina on the 29th and I was told two months ago the car would be fixed by then. So now my plans are ruined, I have to pay for this rental car instead of the dealership, and my car still isn’t done. Thanks a lot. More

This dealership was great to work with. I was able to do just about everything over email or phone. They were very present to deal with! just about everything over email or phone. They were very present to deal with! More

Service is good and prompt very courteous and kept me informed informed More

Brought my Soul in for warranty work while I waited. Was preparing for a extremely long day, I was pleasantly surprised to be done sooner than anticipated. The technician worked through a typical lunch hour preparing for a extremely long day, I was pleasantly surprised to be done sooner than anticipated. The technician worked through a typical lunch hour to get it done faster, which was appreciated. From the interactions I had I was happy with the level of service and courtesy presented. Would consider this dealership next time if need service work and sales. More

Traded in my lease and received great customer service. Both sales and finance representatives answered my questions without making me feel silly for asking. Would definitely recommend Bill Dodge in Saco. Both sales and finance representatives answered my questions without making me feel silly for asking. Would definitely recommend Bill Dodge in Saco. More

Another great service appointment. Quick and the service team was helpful and friendly. Service was completed as expected and waiting area was clean and comfortable. team was helpful and friendly. Service was completed as expected and waiting area was clean and comfortable. More

KIA is always excellent, thanks ‼️ Please text me price to trade my KIA for a new 2021 Sorento. Low mileage and serviced always at Saco KIA. to trade my KIA for a new 2021 Sorento. Low mileage and serviced always at Saco KIA. More

Great place to take care of your Kia! Mechanics know what their doing. Kevin and Robert have been servicing my vehicles for years and many more to come! their doing. Kevin and Robert have been servicing my vehicles for years and many more to come! More

This is the best Kia dealership in the area by far! I drive 80 miles round-trip to go there. They are that good. Quality work and the nicest people. drive 80 miles round-trip to go there. They are that good. Quality work and the nicest people. More

I spent hours here! For one vehicle I had test driven. A man who was supposedly a loan Mgr. Came out, sat in front of me never introducing himself and told me I had to pay $4,500 as a down payment!!!! I lau man who was supposedly a loan Mgr. Came out, sat in front of me never introducing himself and told me I had to pay $4,500 as a down payment!!!! I laughed! Condescending! Waste of my previous time! And I was told they were going to spoof the loan company by jacking up the price of my trade value! That's do wrong! I went to this dealer to but LOCAL! Run! This dealer is horrible and practices unfair business practices! I went to NH. previously and my down pmt. Was 1k! I'm buying there! More