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Bill Dodge Cadillac

Westbrook, ME

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1 Review
Call Dealership (866) 764-8954

2 Saunders Way

Westbrook, ME

04092

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price trade in stay away avoid dealership Dodge Bill

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1 Review of Bill Dodge Cadillac

April 07, 2024

I was set to buy a car in Maine after Bill Dodge agreed to price match a dealer in NY. Went in and they low balled me on trade in and added a false charge and tried to deceive me. Obviously done because th More

by drewbfd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Mckenzie, Cari Frost
Report | Print
Apr 09, 2024 -

Bill Dodge Cadillac responded

Thank you for sharing your feedback with us. We truly appreciate your honesty and the opportunity to address any concerns you have regarding your recent experience with us. First and foremost, we want to express our sincere apologies for any confusion or misunderstanding that may have arisen during your interaction with our team. It was never our intention to deceive or mislead you in any way, and we regret any disappointment or frustration you may have experienced. We understand that clarity and transparency are essential in all our interactions, particularly when it comes to matters such as trade-in values and associated fees. We acknowledge that there may have been a lack of communication regarding these aspects of your transaction, and for that, we are truly sorry. .Once again, we apologize for any inconvenience you may have experienced. We value your feedback and the opportunity to improve our services. We appreciate the opportunity to serve you and wish you the best of luck in your vehicle search.