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Bill Dodge Buick GMC

Westbrook, ME

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246 Reviews

2 Saunders Way

Westbrook, ME

04092

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Showing 246 reviews

September 07, 2020

Fast, efficient, pleasant, no pressure experience! Backed by great service. The team worked to earn my business and they got it by answering my many questions. I was brought up to date / speed on t More

by New Customer :)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Williams, Brad Rucker, David Lamarre, Jason Shedd
Sep 10, 2020 -

Bill Dodge Buick GMC responded

That's what we love to hear! Thank you again for trusting your business with us!

August 30, 2020

Outstanding service, no pressure, knowledgeable sales - just a terrific experience all around. I definitely recommend Bill Dodge to anyone who is looking for a new vehicle More

by Ericklein36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Frost
Sep 01, 2020 -

Bill Dodge Buick GMC responded

We are thrilled to hear it! Congrats again and thank you for trusting your business with us, we appreciate it!

August 23, 2020

Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome aweso More

by Tomasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt taiani
Aug 25, 2020 -

Bill Dodge Buick GMC responded

We appreciate your business greatly, thanks again!

August 21, 2020

Great service, on time and quick service. Friendly and knowledgeable staff. Great extras like a washed and vacuumed car after the oil change! Great deal from Great people! More

by chrriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Williams, Jessica Drost, Nate Chatigny, Jason Doyle, Carolyn Reilly
Aug 21, 2020 -

Bill Dodge Buick GMC responded

We are happy to hear it! Thank you again for trusting your business with us!

August 20, 2020

Great customer service from salesman, Ken Sweet. He takes time to really understand and deliver on the customers wants and needs without all the rhetoric that can happen with others!!! More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Sweet
Aug 21, 2020 -

Bill Dodge Buick GMC responded

That's what we love to hear! Thank you again for trusting your business with us, Jeff!

July 31, 2020

I brought my truck in for a routine service and state inspection. At check in they said the appt would take 1 hr. The appt took 2 hours and the person that checked me in didnt communicate to the mech More

by abemckenney
Customer Service
Recommend Dealer
No
Employees Worked With
unknown
Aug 03, 2020 -

Bill Dodge Buick GMC responded

We certainly apologize for any frustrations caused, Abe, as that is not up to the excellent standards that we have delivered for over 50 years now. We understand that our service manager, Nathan, has reached out via phone to try to further assist. Please do not hesitate to reach out, we are here to help.

July 22, 2020

Excellent service! I unexpectedly received an email for a mini detailing and car wash at Bill Dodge. I purchased a 2017 Nissan Altima from Bill Dodge / Saco. Thank you! More

by collide52@ yahoo.com
Recommend Dealer
Yes
Employees Worked With
Do not know manes if staff.
Jul 22, 2020 -

Bill Dodge Buick GMC responded

We appreciate your business greatly! Thank you again!

July 16, 2020

Service was not great. My car (as did I) sat for 50 minutes before anyone came to get it to work on. After that, someone had to come and “clarify” what needed to be fixed. One button that needed to be More

by Lindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Names were not made clear who worked on my car. Just the girl behind the desk, Jessica Drost
Jul 17, 2020 -

Bill Dodge Buick GMC responded

We certainly apologize if you're experience with us was not up the high customer experience standards that we have striven to maintain at the highest levels for 50+ years, Lindsay. We would like some more details on your visit with us so that we can take a closer look with our management team. If you could send an email with more information to shawn.flynn@bdag.com it would be greatly appreciated. Thank you!

July 14, 2020

Oil change and tire rotation done quickly at a great price. Fast service, clean waiting area and friendly staff. Will definately take my GMC in for continued service. More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Drost
Jul 17, 2020 -

Bill Dodge Buick GMC responded

We appreciate your business greatly, thank you again!

July 11, 2020

I brought my car into receive the “white glove” detail service. Admittedly, I went in with minimal expectations, as it was part of a service package I purchased. Typically those tend to be more hype than More

by Heatheryoung3399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cotter
Jul 13, 2020 -

Bill Dodge Buick GMC responded

That's exactly what we love to hear! We are so happy the team did such a great job on your white glove detail service. Thank you again for your business, we appreciate it!