
Bill Dodge Buick GMC
Westbrook, ME

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My son and I have bought trucks from Garry Connors, and he went to great lengths to get what we wanted at the best prices, returned calls, did follow-ups, was friendly, and earned our business. The ser he went to great lengths to get what we wanted at the best prices, returned calls, did follow-ups, was friendly, and earned our business. The service at Bill Dodge is second to none in Maine. I've had automobiles for over 50 yrs. and never have I found service this good. The service underwriters are very experienced, have longevity @ the dealership, are friendly, and get to know you by site and name. My service has always been done at a very fair price at Bill Dodge, Westbrook. They are very thorough and professional and service done in a timely manner. More
I have used this dealership for several service trips now, and I plan to make them my exclusive dealership for service, and sales if the time arrises again. I purchased a Pontiac G6GT from another site now, and I plan to make them my exclusive dealership for service, and sales if the time arrises again. I purchased a Pontiac G6GT from another site and was not happy with the service department, and was recommended to try this one. The service staff are very friendly and most eager to not only answer any questions you may have but also FIX the problem. So far I have not had to return with an ongoing issue. The service drop off area is clean, and easy to get into, they have an automatic garage door so that you exit your vehicle inside which is great in bad weather. The hours they are open was unexpected for me, because they have late hours which is also great for drop off and pick up without affecting work hours. They also have a service that will take you to work in Portland if you need to drop your car off during your daytime working hours. I have to have my vehicle inspected (which is offered free of charge on my new G^), and an oil change and alignment this month, and I am actually excited that I will be able to take it to the Westbrook location for service! Thanks Bill Dodge Westbrook for exceeding my expectations in the service department. This is the FIRST time since I have been back home in the last six years that I have found a service department that I truely trust my vehicle with. More
For my Pontiac G5, I browsed online for several local dealerships that could help me with my service needs. I emailed quite a few places and the only place that gave me an immediate response was Bill Dod dealerships that could help me with my service needs. I emailed quite a few places and the only place that gave me an immediate response was Bill Dodge. I quickly got to discuss details and it was 100% easy to communicate through emailing with Brent. He helped and explained to me my warranty conditions before I brought in my vehicle which helped me gain knowledge as to what my warranty covers and what it doesn't cover. I brought in my car to the dealership and I didn't have to wait around for someone to help me, Brent approached me and he told me that he would have an answer for me as soon as that following day. I was also provided with a loaner as it is covered under my warranty. Brent gave me a phone call and completely (and I mean completely) explained to me what I needed done and he gave his opinions as well as how much it would cost, an overall estimate, and prices for each thing that had to be repaired. I am completely happy with the pricing, for I understand that I could have been spending much more if I brought my car to another dealership. I felt so much better when I brought back my car because the problems I was having with my brakes seemed to disappear! I would definately go back if I have any other problems with my vehicle. More
I purchased a vehicle from Bill Dodge last year; I am now in the market for a vehicle for my wife and I will return to Bill Dodge. I have had excellent service and when I purchased my truck, there was no ha in the market for a vehicle for my wife and I will return to Bill Dodge. I have had excellent service and when I purchased my truck, there was no hassle or aggressive salespeople. I would recommend Bill Dodge to anyone who is looking for a new vehicle. More
I've dealt with domestic and foreign dealership for over 40 years and my buying experience with the Bill Dodge Auto Group was the best ever, by a very large margin. Brian Kelsea, my sales person, listened 40 years and my buying experience with the Bill Dodge Auto Group was the best ever, by a very large margin. Brian Kelsea, my sales person, listened to my needs and expertly guided me through the buying process with his total GM product knowledge. He effectively utilized email and phone calls to immediately address any questions I had. Recognizing an extremely competitive brand environment, the declining car market and troubled auto industry, Brian positively stood out as someone to believe and trust. He fully coordinated with Jeff Campbell and Lori Morin to develop the best possible deal for my purchase consideration, resulting in a sale of a 2009 Buick Enclave CXL. The Bill Dodge Auto Group worked well together as a 'team'. And they accomplished something rarely found when buying a car: we all had some laughs along the way. To a person, they were professional and friendly. Why buy from the Bill Dodge Auto Group? They put your mind at ease with one of life's most expensive purchasing decisions and I will highly recommend to all of my friends they proceed directly to Brian. I encourage management at the Bill Dodge Auto Group to use my comments in sales meetings and with potential customers and hereby authorize them to do so. More
In a nutshell, I was once again extremely impressed! I wish I knew the mechanics name that assisted me because he went way "above and beyond" to keep me informed, complete the work in a timely manner and wish I knew the mechanics name that assisted me because he went way "above and beyond" to keep me informed, complete the work in a timely manner and even cashed me out at the end of the evening. He seemed to be doing it all and doing it all very well. I am an extremely satisfied customer and I hope this mechanic will get this appreciation. I am at the age where I have already purchased many vehicles, 3 of them at this company, and will be purchasing many more in my life time. Unless something really unforeseen happens, Bill Dodge certainly has me as a very loyal customer and future purchaser. I have been and continue to be extremely pleased with your service! More