Bill Dickason Chevrolet Buick - Service Center
Gladewater, TX
648 Reviews of Bill Dickason Chevrolet Buick - Service Center
As always, stellar service and awesome communication. The best service department I really have ever been to no joke. Thank you so much! For taking care of my wife's Tahoe. The best service department I really have ever been to no joke. Thank you so much! For taking care of my wife's Tahoe. More
Staff was courteous and friendly, but when I went to pay my $400.00 bill I was shocked to see that the use of a credit card imposed a surcharge. I cannot imagine an automobile dealer risking customer satisf my $400.00 bill I was shocked to see that the use of a credit card imposed a surcharge. I cannot imagine an automobile dealer risking customer satisfaction and possible future trade for such a trivial but annoying amount. The use of credit cards is nearly universal in this day and time and I have only a few times encountered such a surcharge. I know then to avoid such restaurants, but never expected such a disappointment from Bill Dickason. Not sure what I will do about it. More
Had my car checked out by Buzzy in the service department. He was extremely nice and very helpful in every way. Super polite and professional. Had my car fixed up and ready to go fast! department. He was extremely nice and very helpful in every way. Super polite and professional. Had my car fixed up and ready to go fast! More
Prompt service, an overall pleasant experience. I was disappointed that they attempted to Sally’s me a cabin air filter. Only City driving and only a little over 8,000 miles on the car. I was disappointed that they attempted to Sally’s me a cabin air filter. Only City driving and only a little over 8,000 miles on the car. More
Mariela and Buzzy were very helpful, knowledgable and considerate. All went well and service was done in timely manner. considerate. All went well and service was done in timely manner. More
Every person I encountered at BDChevy was polite and professional. I was concerned that it was time to replace my front brakes but that is a job I have always done. However, At almost 78 with a recent k professional. I was concerned that it was time to replace my front brakes but that is a job I have always done. However, At almost 78 with a recent knee replacement I thought it better to have a Chevy dealer do the work. I no more than was seated in the waiting room and I was asked to look at my brake pads. At 89,000 miles they were hardly worn. Since I needed transmission fluid and coolant changed I had them to do that work instead. The price I had to pay turned out to be significantly lower than they quoted me (that I was willing to pay). I have some additional fluid changes to be done soon and I will be taking my truck to Dickason Chevy. I was a pleasure to deal with professional, polite people. More
Everyone had great communication. Great service from service technician. Will always be my place to shop Great service from service technician. Will always be my place to shop More
After purchasing my first Chevy trk in over 30 years, I shopped around with other dealers for service. This dealer ship service dept is the most friendly and backs up their word! shopped around with other dealers for service. This dealer ship service dept is the most friendly and backs up their word! More
Buzzy was very good at listening and very helpful at getting my vehicle serviced. He is a friendly employee. getting my vehicle serviced. He is a friendly employee. More