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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.6
648 Reviews

648 Reviews of Bill Dickason Chevrolet Buick - Service Center

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March 08, 2024

As always, stellar service and awesome communication. The best service department I really have ever been to no joke. Thank you so much! For taking care of my wife's Tahoe. More

by BRYAN.A.MATTHEWS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
March 07, 2024

Staff was courteous and friendly, but when I went to pay my $400.00 bill I was shocked to see that the use of a credit card imposed a surcharge. I cannot imagine an automobile dealer risking customer satisf More

by DAVIDW12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Had my car checked out by Buzzy in the service department. He was extremely nice and very helpful in every way. Super polite and professional. Had my car fixed up and ready to go fast! More

by britt.thompson2514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzzy
March 05, 2024

Prompt service, an overall pleasant experience. I was disappointed that they attempted to Sally’s me a cabin air filter. Only City driving and only a little over 8,000 miles on the car. More

by marvo451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams
March 04, 2024

Mariela and Buzzy were very helpful, knowledgable and considerate. All went well and service was done in timely manner. More

by wedge1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buzzy
March 03, 2024

Every person I encountered at BDChevy was polite and professional. I was concerned that it was time to replace my front brakes but that is a job I have always done. However, At almost 78 with a recent k More

by JWOODWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams
February 29, 2024

They took care of everything on time. A little more expensive than I expected, but a good job overall. More

by RIMCK9
Recommend Dealer
Yes
Employees Worked With
Buzzy
February 24, 2024

Everyone had great communication. Great service from service technician. Will always be my place to shop More

by avelin2509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams
February 14, 2024

After purchasing my first Chevy trk in over 30 years, I shopped around with other dealers for service. This dealer ship service dept is the most friendly and backs up their word! More

by concrete.dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams
February 10, 2024

Buzzy was very good at listening and very helpful at getting my vehicle serviced. He is a friendly employee. More

by SKCSMITH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buzzy
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